ESCAPE LOUNGE - PM reviews

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21-40 of 57 escape lounge - pm reviews


94%
customer-rating
80% comfort
80% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Have only used Serviceair in the past, but enjoyed the escape lounge experience, it had more choice of drinks and food with hot soup available, also reception staff were a lot friendlier
Mr Slocombe
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
relaxing environment !!unaware was flying such a long distance! certainly but my anxiety at ease!!! Thankyou
Mr Whittingham
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80%
customer-rating
80% comfort
60% cleanliness
80% food/drinks
80% facilities
100% service
80% value
This was a birthday treat to start holiday on a relaxed note. Much better than facilites in general areas of airport, quieter and less crowded. Just needs a little updating mainly on seating. Would definitely use again.
Mr Godwin
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
beat the hustle and long waiting on them hard seats by enjoying a visit to the escape lounge for a relaxed and comforting wait before departure. cant wait to go again...
Mr Round
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
We certainly escaped to the delightful calm of the lounge! The food was greater than expected, it was undersold! Rare in this day! All the staff were excellent,and a perfect way to start our holiday. It was great to have a base to go from and cut down on the duty free bills dramatically, as we were so content! I had a Harvey Wallbanger accompanied by an excellent piece of carrot cake, (because that was what I fancied!) My husband had a chicken salad with a G&T,our kids had snacks and drinks to their hearts content, and we all read papers and magazines and finished off with a scrummy coffee-Doewe Egberts. Perfect in every way! And we are fussy people!!
Mrs Granger
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
The air conditioned atmosphere and pleasant staff makes the start of the holiday excellent, I would recommend this to anyone for value and comfort, well worth the money, we would do this everytime we fly from an airport with this facility. Thank you
Mrs Patchett
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
We feel comfortable and relaxed in the Escape Lounge away from the crowds and this makes for a great start to the holiday. We always find it is great value not only for the food and drinks but also the friendly staff and the relaxing atmosphere and comfortable seating.
Mrs Cunliffe
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
Great value for money, the room although not large had plenty of seating. The room was clean and comfortable and we enjoyed the facilities available.
Mrs Tyreman
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Great way to start holiday, quiet ambience and food and drinks of good standard especially the mushroom soup which was served efficiently and well presented.
Mrs Jenkinson
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94%
customer-rating
80% comfort
100% cleanliness
100% food/drinks
80% facilities
100% service
100% value
Good relaxing experiance visited the lounge at manchester terminal 2 & it would have been better if could see the runway. but overall better experiance & quality than servisair lounges.
Mr Auckland
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Made to feel welcome the moment we arrived I asked for Sky Sports on the TV, and the mature chap on duty, a smashing fellow, immedaitely agreed to switch over to the Channel.....We enjoyed a salad, and it was first class as was the wine of the highest quality...It got the holiday off to a really good start, and we will deff go again. Well done to all inc the Lady on reception, also very friendly and helpful...
Mr Lloyd
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
This is the way to go to start any journey, pleasure or business. Recommend it any one
Mr Brennan
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
I have previously used the Styal lounge at Manchester on a number of occasions and found the Escape lounge to be more comfortable and the quality of the snacks available were superior.The staff were friendly and helpful.I will certainly use it again and recommend it to others.
Mr Turner
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Enjoyed the relaxation. Good variety of snacks & beveridges. Staff very helpful. Room very clean & tidy. Various newspapers & magazines to read as well. Would book this again.
Mrs Ascroft
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84%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
100% value
having used this lounge previously and happy to make return visits, i was disappointed to note that the food selection this time was poor. the usual crisps and cakes were available, but this time only soup on request. no sandwiches, danish pastries were available and the staff did not clear the tables with the usual efficiency. that said, we will give it another go in october, but feel that standards maybe need to be addressed.
Mrs Chadwick
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94%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
100% value
The lounge was a good relaxing way to begin a holiday - away from the husle and bustle of queues
Mrs Swan
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94%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
80% value
Great but last time we used the lounge you had sandwiches, shame about the cut in products. I did however ask reception if there was any chance of a sandwich for my wife and they did supply one from somewhere else.
Mr Colman
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76%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
80% facilities
80% service
80% value
When travelling we always use this Airport lounge at T2, Manchester. However longer opening hours would benefit travellers who fly after 1900 hrs as at present this lounge closes at 1900 hrs.
Mr Doughton
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55%
customer-rating
60% comfort
60% cleanliness
60% food/drinks
20% facilities
80% service
60% value
Too far from main concourse and departure gates and facilities should be in or next to the lounge not all the way alond tatty corridors to get too! Not the best I've been too.
Ms McDonald
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
The Escape Lounge was everything you need. It was a clean, comfortable, relaxing environment to prepare you for long flight.
Mr Fillingham
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overall rating

88%
customer-rating
87% comfort
89% cleanliness
87% food/drinks
87% facilities
91% service
88% value
ESCAPE LOUNGE - PM is 1 of 5 Manchester Airport Lounges and has been rated 88% by 57 previous customers.

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