Aardvark Meet and Greet reviews

teminal 5 was a little more complicated but worked out fine, the only problem was that although our car was already beside the lift when we got there , there was no one to give us the keys, so had to make another call. This is very much the best way to leave ones car at the airport.

The one thing that I noticed did not happen was any inspection of the car either when collected or returned. I would probably not use Aardvark again for this reason.

Driver was waiting for us on departure and arrival. No complaints at all, and good value for money.

My only criticism would be that there should be clearer instructions as to where to meet at the terminal, this was only a mild irritation and quickly rectified with a call to your office. Other than that no complaints at all.

Travelling with three children was made a great deal easier by using meeting and greet. It was easy to get to the terminal.

Second time I have used this company, everything was excellent including the fact that they brought something from my car that I had forgotten on a following run. The only downside was that the return of my car was a little late, but will not stop me from using their service again.

As requested I gave 10 minutes notice of my arrival at Terminal 2 and as I drew up to the curb, the driver was waiting to take the car. Similarly on my return, I telephoned from the baggage reclaim and as I stepped out of the terminal, the car drew up. The service was first class, communication beforehand was excellent, the instructions were accurate and the drivers most courteous. An excellent service.

When arriving at Heathrow to be met we only had to wait 10 minutes for the driver to pick up my car even though when phoning the given number a mixup in departure times seems to have occured. However when we got back into the UK and phoned the number after clearing customs as directed, we had to wait at least 20 minutes before my car arrived. I'm glad the weather was fine!

Arrived at Heathrow and had to wait 5-10 mins even though we had given a 10 min warning as requested. Car was ready for us within 5 mins of leaving the terminal which was ideal. Much quicker than the park and ride and less hassle.

We did change the time of drop off the day before from 6am to 7am but this message did not get passed on to others on our day of travel. We did get a courtesy call at 5.45am to see how our journey was going so we once again explained that we would not be arriving until 7am, which he was fine with. We had to wait for about 15 minutes when we arrived at heathrow and upon arrival the driver had abit of a moan saying we shouldn't have changed the time!! We explained that we had told two people who didn't have a problem with it but there you go, he had a moan! Apart from this we felt the whole experience was well worth the money. It saved us the hassle of driving to a parking lot miles away and lugging your cases onto a bus to take you to the terminal. Also our return journey was far more straight forward; we called when we came out of customs and the car just arrived as we had walked outside. All in all, a good experience which we would recommend.