Mercury Meet and Greet reviews page 8

Customer Service was excellent and the car was both collected and returned quickly - completely hassle free ! Highly recommended.

No complaints - on time delivery and the staff very personable - took the stress off the whole airport experience.

good value - driver was on-time both times and car was as I had left it. Have booked to use this service again already!!

Would prefer that parking ticket be included in quoted price to have more accurate comparison, however, very good value for money.

Fantastic service, would definitely recommend and use again. Much less hassle than parking in the other carparks and getting the bus. Excellent!

We were unsure whether this service would be good, because it was the first time we had used this type of parking service. However, we were extremely satisfied in the end. The prices were very reasonable, and we came home without any problems.

Good to arrive at terminal with bags and just unload the car and pass keys over . Phone call was clear and consise message alround a good experience.

All went as anticipated from the instruction/web site. Very easy, very happy.

We have never used this type of service before and will will always use in the future. The staff were all very helpful and efficient, we never had to wait for anything and it has to be the most easy and painless way to arrive at the airport with a car. Well done, a quality service that deserves the good reviews it gets!

The staff were polite and efficient, but had to wait ten minutes for collection and delivery. Why do these compamies insist on turning off the radio and spoiling the settings.

All went to plan - slight delay collecting car otherwise good service and value for money

I hesitated to book this service as it was £15 cheaper than any other meet & greet or car park I could find (cheaper=worse, right?). Wrong. Excellent service from start to finish. Phone system was an 0845 number which directed the calls efficiently. Car was brought back very promptly after my trip. Recommended and brilliant value for money.

The service saves waiting around in cold wet carpparks and from walking further 'miles' after the terminal.

As a female travelling alone to Stansted in the early hours of the morning it was great to see a smiling face waiting for me at the arrivals area. No walking across dark car parks! Same efficient service on my return - again it was dark but the driver was with me within minutes of my call. Quite honestly I would use Mercury every time now.

Fantastic service, very punctaul with great customer service. Would definately use them again. So easy

On leaving the motorway I rang the Mercury number to arrange collection of my car. I was told there was no record of my car and to try 2 other companies as I was probably booked in with them? This obviously slightly alarmed me? I had to ring Mercury again as had asked these new numbers to be texted to me as I was driving. Finally got through to Meteor who were a company listed, again I was not on their list but they took my car? I was obviously left slightly alarmed by this confused start, but left for my trip to Italy. I had booked and paid to be parked by Mercury, this didn't happen, I ended up being parked by Meteor who foolishly took my car without checking my paperwork, they didn't get any money however as I had in good faith paid Mercury and their customer service team left a lot to be desired. I have to say my experience with Mercury was not great at all on this occasion.

At the last minute there was a change of car parking company so it was with a different firm. However, the service we received was excellent.

Easy to read instructions on how to use the service. Everything went exactly as expected and I had a hassle free trip to and from Glasgow with a prompt return of my car after landing again at Stansted. I kept looking for the "catch" as this service was significantly less expensive than the other companies I looked at, but am glad to say, there wan't one. Highly recommended service which I would certainly use again

I would thoughly recommend gosimply to friends and relatives we shall be using you again if the prices stay competitive thank you for such a very good service

Had to wait 40 minutes for the return of my car. Tried ringing the number several times but could not hear what was being said as the reception was poor and crackling. Eventually they came up with a reason that several flights had come in at once with some being early or late. Not my problem employ more staff, I was on time and therefore dont expect to wait for my car.