Mercury Meet and Greet reviews page 22

Meet and Greet

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421-440 of 495 mercury meet and greet parking reviews


100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The service was excellent, both collection and delivery staff very friendly. Much better than struggeling with coach transfers. We will definiately use again
Mr Rhodes
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Our car was collected at the right time and we were given clear instructions as to where to park. On our return the car was there almost instantly and we were able to make a quick escape from the airport. All staff that we met were polite and professiional
Mr Downie
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76%
customer-rating
80% transfers
80% facilities
60% price
80% service
Nothing to say except that the service was brilliant and not much more expensive that long stay car park but much more practical and reliable. there was no waiting both ways and the car was returned in perfect condition. would definitely recommend to others.
Caroline
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84%
customer-rating
60% transfers
100% facilities
80% price
100% service
Excellent collection process. Little late in returning my car compared with what I was expecting. Even so, I enjoyed the experience and it seemed very good value for the service provided. Will recomend to others.
Mr Bryars
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
everything went smoothly as before, we used mercury again,will use again
Mrs JAFFRAY
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96%
customer-rating
80% transfers
100% facilities
100% price
100% service
Not happy to be met with having to pay an extra £30 on arrival, when flight delayed due to Ash cancellations, also advised them of the change of flight details, had to leave message on ansaphone but driver knew nothing about the change!
Mr McGifford
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
I have no complaints. It was particularly good on arrival as I had been caught in traffic, so being able to pull up outside departures helped calm things down. The driver arrived just 2 minutes after me yet apologised for keeping me waiting! Excellent service all round
Miss Kearley
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96%
customer-rating
100% transfers
80% facilities
100% price
100% service
I think Meet and greet with Mercury is a great way of starting and finishing your holiday. Always really nice friendly staff, very helpful and a delight to do business with. Fairly good value for money too Thanks A. Bengtsson
Miss Bengtsson
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
A professional and efficent service, will defiantly use again and reccommend you to friends and family. Well done.
Mr CRACKNELL
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100%
customer-rating
% transfers
100% facilities
100% price
100% service
Easy to follow instructions with prompt service and at a very affordable price makes this a top choice,will definitely use again.
Mr Ross
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40%
customer-rating
60% transfers
20% facilities
60% price
20% service
i have phoned the office 11 times to get a claims form as my car was damage and todate i have not received anything. i will have to look into this is i dont get a responce this week
Miss Miller
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96%
customer-rating
80% transfers
100% facilities
100% price
100% service
driver was late on return through no fault of his due to problems on the day of our return. Excellent service will use again. Many thanks
Mr Spooner
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80%
customer-rating
60% transfers
100% facilities
60% price
100% service
Perfect service when we arrived - I rang to let them know we would be late as had missed the turning, but rang off as was told there was a queue. However, they rang me back as had noted missed call. We were met quickly enough on arrival. Unfortunately, there was a 20 minute approx delay on our return - they informed us of this, said it was due to congestion and knock on effect on meeting people. We sat and had a drink in the terminal, and were met more or less when they said. If this happened to lots of people, I would say it is poor service. If it's a one off, these things happen and I would definitely give them the benefit of the doubt. Check other reviews.
Ms Neale
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Ten out of ten for this whole experience. Thought we had an unplanned wait when we returned to the UK on a day when the volcano had started causing problems again, and were told when we had our bags that we might have to wait 30 mins. In the end the car was there after about 10 mins. Will definitely book this company again
Mr Middleton
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Efficient and pleasant staff, directions comprehensible, and the safe return of car and contents; all in all a great service which beats fretting in the cold for a bus; we will use the service again price permitting. Mercury seemed to offer the best price which is why we went for them. I wonder if there's a "frequent user" reduction? Thank you
Ms Hoover
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90%
customer-rating
80% transfers
80% facilities
100% price
100% service
Friendly driver, convenient service, good value for money; have recommended to friends
Ms Mullan
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The staff were very helpful and understanding, and the sevice was superb. I have used Mercury before and will do again (next week as it happens!).
Mr Wheway
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60%
customer-rating
% transfers
60% facilities
80% price
40% service
Parking cancelled due to flights being ashed off. Still waiting for parking refund.
Mr Faure walker
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70%
customer-rating
80% transfers
40% facilities
80% price
80% service
Was very disappointed that on return the radio had been retuned and the air condition settings all changed, also mileage seemed very high 27 miles (not sure where compound is). I have used this service many times and not had this happen so maybe a one off but I will make sure the driver is aware not to touch any control...i would have thought this should be standard procedure.
Mrs Pyke
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70%
customer-rating
80% transfers
60% facilities
60% price
80% service
Useful and reliable service - was met and greeted on time and found the whole process quick and simple. Will use the service again
Mrs Ferrao
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overall rating

87%
customer rating
76% punctuality
87% facilities
89% price
89% service
positive: 92%
neutral: 5%
negative: 3%

Mercury Meet and Greet has been rated 87% by 495 previous customers who have submitted stansted airport parking reviews.
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