Hilton Hotel reviews

21-40 of 58 hilton stansted airport london reviews


84%
customer-rating
80% rooms
100% cleanliness
100% value
100% service
40% transfers
I only spent a few hours at the hotel as I got in late and left very early. The check in staff were very friendly and efficient. The public areas looked good. the rooms could do with a bit of modernisation but were clean and comfortable with very good toiletries. Breakfast was available from 5. I didn't get the chance to try it as I had to leave at that time. The only gripe I have is to do with the transfers. they don't run 24 hrs and you have to pay. This is the first time I've experienced that. Most airport hotels are only too pleased to run courtesy services. Apart from that, I would definitely stay there again
Ms Devlin
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88%
customer-rating
60% rooms
80% cleanliness
80% value
100% service
100% transfers
100% parking
100% car park
Having booked as an 'Undercover Hotel' i was impressed to see the Hilton as the chosen hotel. The hotel is located near the airport (however off the flightline) and the transfer service although it cost 2 each way is efficient and runs all day and most of the night. The rooms where typical of an airport hotel, you wouldn't want to spend your summer holiday there but for a night before and after it is ideal, the same can be said for the bar and leisure facilities. Top Tip, If you want a drink Becks 3.50 / pt. Coca Cola 3.10 / Glass think about that! (Maybe best to use the coke vending machine!!)
Mr Wrigglesworth
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64%
customer-rating
60% rooms
60% cleanliness
60% value
60% service
60% dining
60% transfers
80% parking
80% car park
The hotel was clean and comfortable. Bathroom was a bit dated, due for a overhaul. But good value for money. Parking was ideal. We had a problem finding buses on arrival back from holiday but that was probably our fault. Bus fare should be included in price of hotel.
Mr Keenan
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65%
customer-rating
60% rooms
60% cleanliness
100% value
60% service
60% dining
60% transfers
We were 'en route' - two nights in a 3 Star Hotel The Regency, in the center of London then a family visit in the UK- then one night in the Stanstead Hilton! On return to the South West France we spent a night in Biarritz in an Accor Hotel - much more expensive but also very comfortable. From there we went to Paris and spent three nights in a 2 star Hotel in the Rue Cler - also very comfortable. On reflexion the Hilton Stanstead wone hands down on comfort, service and value for money!
Mrs West
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60%
customer-rating
40% rooms
40% cleanliness
20% value
40% service
100% dining
80% transfers
80% parking
80% car park
We booked the Hilton as we had a very early flight fronm Stanted airpot.My husband and myself were very excited about staying the night in the Hilton. We left our home early afternoon with the idea of using the few facilities of this hotel.On arrival we had to queu for about 10minutes to reach the reception desk. By the time we park the car and reach the bedroom and refresh ourselfs we them relaize the sauna,pool and steam room close on Saturdays at 8pm!!- In the bedroom one of the spot lights by the mirror in the bathrom was not working. Going down tothe lift we meet a staff member and mtioned aboth the light. When returned to the room was not fixed!! of the Looking around in the restaurant(again not the standar of 4 star hotel)and after feeling so disapointed about the way our plans of chilling in the pool etc.were not possible. We had to find something else to do and find somewhere more appealing so we drove to Cambridge.On our return to the room we swiched TV on and a we had to swich it off as the areial for the TV was not allowing to conect hardly to any chanels and the pictures and sound were breaking!!. First time we use an airport hotel and we thought for the amount on money we paid was not worthy!!! If we do it again I will choose a 3 star hotel that hopefully the may make more effort to live to their expectations.- As a whole.... not very impress about this Hilton hotel. Mrs. C Smith
Mr Smith
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86%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% dining
80% transfers
100% parking
100% car park
brilliant start to a holiday,makes it stress free. Definitely use it again
Mrs Hatch
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88%
customer-rating
80% rooms
100% cleanliness
100% value
80% service
80% transfers
I stayed at the Stansted Hilton on 8 august 2009, travelling down from the midlands, as I had an early morning flight the following day (thanks ryanair for changing the previously convenient schedule! As I was travelling alone, I booked a single room and wasn't really expecting too much for the price I paid. However I was very pleasantly suprised as the room was spacious, clean and well equiped. It was on the ground floor towards the back of the hotel, with wonderful views of the prolific stansted bunny rabbits! There was hardly any aircraft noise at all. check in/out was efficient and staff were friendly and helpful, offering to take my case to the room. transfers on the coach were also efficient, 2 each way rankled a bit as I am used to using the car park bus, which is 'free' I would definately use the Stansted Hilton again and have recommended it to family ad friends. It made for a very relaxing start to my holiday - much better than a stressful middle of the night drive would have been.
Mrs Parker
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92%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% transfers
80% parking
80% car park
Helpful and friendly staff. Room was clean and had good facilities.
Mr Long
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
First thing we saw huge flat screen tv, good sized clean room and bathroom, well catered for with tea, coffee facilities, enjoyed the gym and pool, friendly and helpful staff and great value for money, I cant recommend this hotel enough.
Mrs Mason
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% transfers
80% parking
80% car park
A quality hotel as the name Hilton suggests.A bit on the expensive side ,but if it gives a good start to a holiday.... who cares!! Would I stay there again? You bet.
Mr Smieja
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78%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
60% dining
80% transfers
60% parking
60% car park
staff plesant and attentive room clean and comfortable food fairly good for price, overall experience good but would need to be for price paid.
Mr Lee
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82%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
100% dining
60% transfers
60% parking
80% car park
Validating our car parking ticket was horrendous with people checking in, checking out and others validating their tickets. Perhaps a machine could be installed?? Also, it's a pity the bus does not run every 20 minutes each way.
Mr Day
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60%
customer-rating
80% rooms
80% cleanliness
40% value
80% service
20% dining
80% transfers
60% parking
40% car park
we were too late to eat in the resturant having arrived at 20.45. had to eat bar food which was very expensive. my wifes salad had no dressing and had to be returned, the garlic bread was hard and tasteless. my club burger was overcooked and had no flavour. never again!!!
Mr meakin
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97%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
The hotel was lovely, room very comfortable. Buses were frequent and all ran like clock work. Would definately use again.
Mr Vickers
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83%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% transfers
100% parking
It was the first time I had used the hotel and car parking facility and I was impressed that it all ran smoothly.
Mrs REEDS
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63%
customer-rating
80% rooms
100% cleanliness
60% value
60% service
80% dining
20% transfers
40% car park
We were charged 4 to be transported to the airport by the hotel coach in the morning. This seemed strange, particularly as the previous night it was free to get to the hotel. We felt they were taking advantage by making this charge. It seemed especially odd as in their publicity they emphasise their proximity to the airport as a selling point.
Mrs Rowlands
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
Excellent Hotel. It is such a nice feeling when you open your door to your room, and everything is good quality and spotlessly clean.Nice friendly staff a hotel you can recomend to anyone with confidence.
Mr wainer
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% parking
I thoroughly enjoyed my stay at the Hilton Hotel i found everything satisfactory including the parking facilities i will definately use this option again and will recommend it to everyone i know
Ms Winter
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72%
customer-rating
60% rooms
60% cleanliness
80% value
60% service
80% dining
80% transfers
80% parking
80% car park
Parking and accommadation worked well for our trip from Stansted, ate in the hotel restaurant on Sunday night and very impressed with the selection of foods available. Transfers between the Hilton & Stansted ony 2 per adult with regular coaches but they do stop at 01:00. Booked to stay the night we arrived back and it cost as more for the room on our return as it did with the 8 days parking when we went out? Overall a good experience but the night staff were nowhere near as helpful as the day staff.
Mr Chapman
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44%
customer-rating
20% rooms
60% cleanliness
20% value
40% service
80% parking
The heating in our room was not working and as a result it was freezing cold. We could not get a response from reception (11pm) and when we asked told them about the problem the next morning we were told that we should have phoned housekeeping to get extra blankets! The hotel felt like a Travelodge at Hilton prices. Next time we're staying at the Radisson...
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overall rating

83%
customer-rating
84% rooms
84% service
80% value
86% cleanliness
73% dining
83% transfers
90% parking
84% parking facilities
positive: 86%
neutral: 13%
negative: 0%

Hilton Hotel is 1 of 9 Stansted Hotels and has been rated 83% by 58 previous customers.