terms and conditions

By using our website and comparison technology you are agreeing to these terms and conditions so that we can deliver to you a range of competitive product(s) and / or service(s) from trusted service providers.

Product and Service Terms

In addition to these general terms, the following products have specific individual terms:

Our aim

We aim to provide you with a range of competitive quotations and extensive product information based on the search parameters selected by you on the gosimply.com web site. We aim to bring you this information from the various service providers and present it in a format that is clear and easy to use enabling you to quickly and easily compare the various products and services on offer.

Although the technology used is very sophisticated, it is not infallible. It remains your responsibility to carefully check the details and information on all documentation such as booking confirmations. If the information passed is not correct it is your responsibility to identify the mistake and, as such, we relinquish all liability which by law we can exclude, in respect of all losses you may incur.

If you have any doubt whether further information about you, not requested during the gosimply.com service is required to be disclosed, or that something may be incorrect, please contact us before you accept the quotation. Failure to receive written notification prior to the commencement date of the product or service will be deemed as acceptance of the product(s) and / or service(s) purchased.

Our service

We provide a fully independent online comparison engine, designed to save you time and money when it comes to finding and selecting a range of travel related products and services. Not only will we endeavour to find you the most competitive prices but also provide you with all the information required to make an informed choice.

Price Promise

If you find the same product or service for less within 5 days of making a booking on gosimply.com, tell us and we'll match the price by refunding the difference as long as the following conditions are met:

  • You have already booked and paid for an airport hotel, airport lounge, airport hotel with parking package or airport parking package via gosimply.com. No other products are included.
  • Comparable product / service must be available for booking i.e not an expired offer or an offer that has a future starting date.
  • The comparable price must be on another UK based web-site and must include all relevant charges, such as: cost of product or service VAT and any other surcharges such as but not limited to debit or credit card charges. In other words the total cost of buying that product or service from another provider.
  • gosimply.com must be able to verify the cheaper product offer.
  • This price promise does not include auction websites such as eBay, non-UK based competitors or group purchase sites.
  • Successful claims will be paid via cheque once your stay date has commenced.
  • Cancellation of the booking cancels your right to claim under this guarantee.

Exclusions from our price promise:

  • Prices that are conditional to an additional purchase or on buying other products
  • Prices that are part of any other discount or special offer deal
  • Prices that are part of a customer loyalty, members or loyalty reward scheme

If you think you have found the same product for less, we need to be able to verify the claim so please email us with details of where the cheaper offer can be found including the web address / URL, your booking reference and any other relevant information. Remember that the product or service you are comparing has to be the same in every respect!

Price Changes

Prices of products and services can go up or down due to seasonality, availability and the introduction or withdrawal of special offers. This may mean that if you perform a search and obtain a quote, if you then leave the site without confirming the booking by paying and return at a later date or time, and use the same search criteria, the offer price may have changed. When a product or service is paid for, the price confirmed is secure and will not be subject to any changes.


We set ourselves very high standards and look to provide these high standards in everything we do. If you feel that we have not achieved an acceptable level of service, we want you to tell us so that we can look into the matter and make any necessary changes to improve our service. To let us know about any shortcomings or failings in the service we provide, please contact us.

We aim to acknowledge your complaint within five business days and to provide a full written response within two weeks. As part of the investigation and resolution process, we may have to exchange information about you and the booked product or service with the relevant service provider to reach a conclusion to the dispute or complaint.

Links to other sites

The gosimply.com web site provides links to other third party websites as part of our service. We accept no liability for any statements, information, content, products or services that are published on, or may be accessible from, these third party sites. We can also give no guarantee they are free from viruses or anything else that could be infectious or destructive.

Website content

At gosimply.com we take every step to ensure that the information contained and displayed on our website is accurate and up-to-date. However, we can accept no liability for any errors or omissions. We reserve the right to add, amend or delete content from the site at any time.


The gosimply.com content and design are protected by Simply Extras Limited. Duplicating and copying either the content, code, design or our comparison service, or downloading and modifying any content is expressly prohibited unless prior written permission is given by Simply Extras Limited.

All Intellectual Property Rights pertaining to Simply Extras Limited are hereby reserved.


The website character logo and name are trademarks of Simply Extras Limited. Except in the normal use of our comparison service, downloading content to your equipment, using, duplicating, or modifying the trademarks outside of intended use is strictly prohibited unless prior written consent is given by Simply Extras Limited.

Commercial use

Please note that the gosimply.com web site is for non-commercial, personal use only.


We reserve the right to amend our terms and conditions at any time, for any reason and without notice. The amended terms will be effective from the date they are posted on our site.

Privacy policy

At gosimply.com we want you to feel confident about the privacy and security of the personal information you enter when using our web site. gosimply.com is committed to protecting your privacy and only uses the information that we collect about you lawfully and in accordance with the Data Protection Act (1998). For the full details please visit our privacy policy.


Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training; processing necessary for the entering into or the performance of a contract; to prevent unauthorised use of our telecommunication systems and web sites; to ensure effective systems operation; to meet any legal obligation; in order to prevent or detect crime; and for the purposes of the legitimate interests of the data controller. Please visit the following web sites for further information www.ico.gov.uk and www.berr.gov.uk.

Governing Law

These terms and conditions are governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which each party submits.

gosimply.com will use its best endeavours to ensure that its own information and the information provided by third parties is accurate at all times but shall not be held responsible or liable to pay compensation to any person or organisation for any loss arising, either directly or indirectly, out of the use, misuse, misinterpretation of that information by anyone using this web site or for any inaccuracies contained therein.