Essential Travel terms and conditions

In addition to our general terms, the following conditions apply to your airport parking booking when you choose to book and confirm a car park through the company Essential Travel.


As part of our continuing effort to ensure you receive the highest service standards, we may monitor and record your call for training purposes. All prices are for pre-booking and include VAT at the current rate. Parking prices are given in GB £s per vehicle and cover the duration of the dates you have entered.

Secured Airport Parking

  1. Directions
    Directions to the car park can be found on the website as well as your booking confirmation.

    Please be aware that we endeavour to provide correct and up to date driving directions, with correct address and postal codes for car parks. We are not able to take responsibility for reaching your destination or for incorrect directions provided by SatNav or GPS systems.
  2. 24 hour transfers to and from the airport
    Transfers are included in the price unless the airport is within walking distance or not operational 24 hours. Please make sure you have the transfer schedule for your car park. We cannot accept responsibility for missed departure if you arrive at the car park without allowing sufficient time; we recommend that you arrive at 30 minutes before your check in time.
  3. Meet and Greet bookings only
    Claims for car damage will not be considered unless reported to the car park staff immediately on the return of the vehicle at the terminal and written confirmation is obtained to confirm damage.
  4. Minimum stays
    A minimum stay applies on some car parks. Should you wish to stay for fewer days you can, but the cost of the minimum duration is payable.
  5. Refunds
    Refunds for unused portions of your parking due to late arrival or early departure are not possible.
  6. Car keys
    In the interests of efficient operation you must be prepared to leave your car keys with car park staff if requested to do so.
  7. Barrier System
    Car park barrier systems may require use of your credit card for entry and exit. We will need to send your credit card details to the car park as part of the booking process. This process is secure and will be used for this purpose only.
  8. Insurance
    All parking is subject to the terms and conditions of the individual car park. Parking is always at the owner's risk.
  9. High-sided or Unusually Wide Vehicles Not all car parks can accommodate these vehicle types or there may be an extra charge. Essential Travel Ltd act as booking agents for the car parks featured.
  10. Cancellation, Amendments and Refunds
    Bookings can be cancelled up to 24hrs before the day of departure and will be subject to a £5.00 administration charge.

    Bookings cancelled on the day of travel or after will be charged at the full cost. Bookings cancelled less than 24 hours before departure will also be charged at full cost. No refund is available for unused part stays.

    Please note: You cannot amend or cancel and Super Saver bookings as per that car parks unique terms and conditions
  11. Vehicle Safety and Legality
    Your vehicle must have a valid tax disc and comply with the Road Traffic Act 1988. The car park reserves the right to refuse entry to any vehicles that:
    • Do not display a valid tax disc
    • Display a tax disc that will expire while the car is parked at the car park
    • Have illegal tyre tread depth
    • Are deemed by the car park to be unfit for driving
    If you are refused entry to the car park due to any of the 4 reasons set out above you will need to make alternative arrangements to park your vehicle. We cannot honour any refund claims arising from refusal of entry due to any of the 4 reasons set out above.
  12. Booking Contract
    Essential Travel Ltd act as booking agents for the featured car parks. Clients contract directly with the car park. Full copies of terms and conditions are available on request.

    Car parks highlighted as Advance Purchase or Super Saver are purchased at a special advance purchase price. Bookings for these car parks cannot be amended or cancelled.