Holiday Inn Express reviews

1-20 of 38 edinburgh airport holiday inn express reviews


88%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% dining
100% transfers
100% parking
100% car park
For 90 for 2 to stay overnight and park for a fortnight - good value. Hotel staff very friendly and good atmosphere. Peace of mind to be at the airport on time and relaxed.
Mrs Soutar
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
First class service and accommodation. Dinner, although expensive, was most enjoyable. Car parking facilities plus early morning transfer to the airport added to our holiday experience.
Mr Whitehouse
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
Easy to find, close to the airport and parking very handy for the hotel. Transfer very good. Would use again with no problems
Mr Robertson
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65%
customer-rating
80% rooms
80% cleanliness
60% value
60% service
40% dining
80% transfers
I have always felt that the dinning experience in this hotel, breakfast or dinner lets it down. Staff always seem preoccupied and I watch various foreign visitors stare in bewilderment at a 'system' that is never explained to them. However the staff on the bar is always well trained and very helpful each and every time.
Mrs Flint
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98%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
100% car park
this is the first time i have used Edinburgh airport and the the quality of the hotel at The quality Hotel will certainly make me use this hotel & airport again. The breakfast whilst most of it was an excellent buffet style, the actual cooked breakfast was cooked on demand and serve hot, a welcome change from the over cooked buffet style. Transfers were trouble free and efficient.
Mrs Hough
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84%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% dining
100% transfers
A convenient hotel for Edinburgh airport. A good deal for dinner, bed & breakfast with parking!
Miss Sutherland
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52%
customer-rating
60% rooms
80% cleanliness
60% value
60% service
40% dining
40% transfers
40% parking
40% car park
Adequate room. Overcrowded transfer bus both outgoing and returning. Car parking facilities unlit and flooded making it difficult to negotiate the car park when we arrived to park late in the evening. Flooded areas were still present one week later when we returned from holiday creating problems trying to get back in our car.
Mr Denholm
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96%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
80% parking
80% car park
Overall I had a really nice stay. The room was spotless everything in good working order. As it was an early flight I had to make do with the continental breakfast which I must add was excellent and brought to my room. The previous night I ate in the hotel restaurant. I must confess after seeing the prices I decided to take the cheaper option and walk over to the airport terminal and eat there. However I left it too late and the restaurant there was closed. So I quickly went back to the hotel and ended up eating there and was hugely impressed the lamb was the best I have had, really first class and the staff were extremely friendly aswell. So in the end paying a bit extra did pay off. The car parking and transfers all worked really smoothly aswell.
Mr Jackson
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% transfers
80% parking
80% car park
Good room, quiet, ideal for Hotel and Fly. Very courteous efficient service by transfer company. One small complaint. We were kept waiting for 10-15minutes on return to reception to pick up our car due to guest arrivals when all we required was the code to open the parking barrier.
Mr Hunter
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76%
customer-rating
80% rooms
80% cleanliness
60% value
80% service
60% dining
100% transfers
80% parking
60% car park
Drinks were very expensive and noise from corridor was enough to waken us. Didn't stay for breakfast as drinks were not value for money. On the up side was able to leave car for 2 weeks in the open on a grass car park and it came to no harm, but not sure if I felt comfortable enough with this to repeat it.
Mrs Jenkins
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overall rating

84%
customer-rating
84% rooms
87% service
79% value
91% cleanliness
69% dining
92% transfers
85% parking
78% parking facilities
positive: 94%
neutral: 5%
negative: 0%

Holiday Inn Express is 1 of 3 Edinburgh Airport Hotels and has been rated 84% by 38 previous customers.