Holiday Inn Express reviews

1-20 of 58 holiday inn express for stansted airport reviews


60%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
20% transfers
60% parking
20% car park
Arrived 11 pm, shuttle wrongly signposted, making it a long trek. Found shuttle had left promptly, maybe even early, at 11.15. Took Mid-stay shuttle (our car was there), and got to H Inn before next shuttle. Would have parked at H Inn, but they recently imposed an 8 charge. Another trek in the morning, though the staff kindly provided an exit code so I could bring my car in to pick up my wife and our luggage. Holiday Inn should negotiate with BAA to provide a stop on the Mid Stay route (and a footway from the road to the hotel. Guests would get a more frequent, more convenient sevice, and HI would save a lot of trouble for themselves and everyone.
Mr Firth
report review
94%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
60% parking
100% car park
A very convienient and affordable!! way to start or end holiday when flight times are very early or late. The bed was a bit uncomfortable but not the worst I've slept in at a hotel. The staff were very helpful and accommodating (extra blanket and towels upon request etc). To be recommended
Mrs Kobarg
report review
100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
Excellent value for money. Rooms are very clean and have been recently updated with new fornitures. The staff is friendly and helpful.
Mr Simeone
report review
57%
customer-rating
80% rooms
60% cleanliness
40% value
40% service
100% dining
20% transfers
60% parking
Great facilites and food at hotel but the airport transfers need to run 24 hrs a day so we could return to our car without any hassle. There was not buses when our flight landed so we had to get alternative transport this was only explained when we arrived at the hotel.
Mrs Jaques
report review
100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
Perhaps one comment. The directions for finding the hotel were not as easy as might have been especially as it was getting dark.
Mrs Christie
report review
100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
We only stayed at the hotel for one night but could not fault the hotel , staff , food , service and car parking very nice hotel many thanks John bristow
Mr Bristow
report review
90%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
60% dining
80% transfers
Shuttle service is OK, but should be free (everyone uses it). Breakfast adequate-to-good. Room surprisingly quiet, well-equipped and pleasant.
Mr Firth
report review
98%
customer-rating
100% rooms
100% cleanliness
100% value
80% service
100% transfers
100% parking
100% car park
No problems at all - excellent arrangements and facility
Mr Carson
report review
88%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
80% dining
80% transfers
100% parking
80% car park
A compact but clean and well designed family room for 4 of us. Kids slept on a sofa bed which was adequate. Breakfast was simple but well presented and for the money an excellent stress free start to our skiing holiday. We'd repeat.
Mr Glover
report review
68%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
60% dining
100% transfers
20% parking
40% car park
In return to my car I found that the nearside back wheel arch had been damaged by another car/trolley or whatever, requiring 200 bodywork repairs!!
Mr Hennedy
report review
1  2  3  >

overall rating

84%
customer-rating
87% rooms
81% service
84% value
89% cleanliness
71% dining
84% transfers
88% parking
86% parking facilities
positive: 87%
neutral: 12%
negative: 0%

Holiday Inn Express is 1 of 9 Stansted Hotels and has been rated 84% by 58 previous customers.