Dover Cruise Parking reviews

Customer service was excellent in terms of reception, guidance and direction and taxing back from the car park to the terminal. The same can be said on return - transpoort was waiting on arrival and there was no delay in leavin gthe car park. Good value for money and most of all, very friendly and helpful staff.

Good drop off. Good location. Safe parking under cover. Would reccomend

Arrived early,most of the parking is in the open.Parks when full can involve fairly long walk to the car,unpleasant if pouring with rain!

I booked the parking about two weeks before the Cruise and had understood that it was the best category, closest to the docks and 'under cover' security. On arrival we found that the building used for parking was not usable because of objects falling from the roof. I was therefore concerned at the time because of the vast numbers of fishermen lining the pier adjacent to the parking lot and the possibility of damage from lead sinkers etc on the fishing lines. I did find all of the staff very helpful however and was relieved to find my car in good order after our trip.

helpful staff so near to the ship you could almost touch it on return off the ship and into my car and out of the port in minutes

Whole thing was really easy apart from the first gate. The two people in there did not have our booking, they said because it was online!!!?????? However after a couple of phone calls it was sorted and the rest was good The only thing that concerned us was the proximity of the fishermen on the sea wall swinging lead weights about close to cars and the sight did not look as secure as advertised although our car was there for 2 weeks and was fine.

Having booked a cruise from Dover while still at home in Australia and with an offer of our daughter's car in outer SW London we had to find somewhere to leave it in Dover. A search on the Internet brought up "Simplyparking". From there booking a place was indeed very simple.

Very friendly staff on arrival, in the office, giving directions to unload luggage, and directions to park. A ferry must have unloaded and there was a constant stream of lorries from our right and it must have taken about 20 minutes to drive from the car park to reach the A20.

We arrived very early on the day having driven down from Glasgow and we were greeted with smiles, directions and help from everyone we came across. My husband had recently suffered a heart attack and was a bit anxious about the whole procedure, but everything was as smooth and as stress free as driving to a friends house and parking in their drive. Our luggage was lifted from the car and onto a trolley by a smashing porter who wheeled it to the right place, and the next time we saw it was in our cabin. Really excellent service and of course this was repeated on our return 2 weeks later.

Applallingly inefficient checking in. I stood in a line for 70 minutes with many others. Only two people to deal with the many people trying to book in. The design of the booking in cabin was ridiculous. There is a big post right in front of the window. Fortunately all the people waiting for service seemed to be British because this would be an embarrasment for foreign visitors to endure. I felt sorry for the two people working in the kiosk. They were under siege. I have parked in numerous airport car parks and have never experienced anything as incompetant as the Dover Cruise Harbour parking facility.