Spa Hotel Parking reviews

Although there are signs for the hotel, they do not give a clear indication of the direction to take. At night, gate for the shortest route to the airport terminal is locked so 400m becomes 600m plus. Lighting and surface could be better. But keeping car keys is a bonus when leaving and it is much cheaper than other parking facilities.

DO NOT USE THIS PARKING SERVICE Parking is at a very rundown hotel in an industrial estate, no fencing, cameras or proper car parking spaces, you may have to park on grass around hotel, no security, no transfers, you have to walk through an industrial estate to get to the airport, you have to sign a disclaimer before you leave your car to say that they are not responsible for any lose or damage to your car, because of the limited time when you arrive at the parking area you dont have enough time to make any other arragements so you have to leave your car their even if you dont really want to. On return from holiday we picked up our car at 04.30am I walked past the office which had 2 members of staff inside, my husband walked round the edge of the parking space with the luggage they would not have been able to see him. The people in the office did not come out to speak to me or to see what we were doing, We loaded or car and drove away with out speaking to anybody. How did they know who we were and that it was our car we were taking. I WOULD NEVER USE THIS PARKING AGAIN.

Night porter didn't seem very interested in our arrival, and there was nowhere to hand in the form so we took it with us. Lighting and signposts to the airport were virtually non existent. it also didn't help that the hotel is not signposted from the road as stated. We were lucky and got the last actual parking space, everyone else had to park on the grass verge or anywhere they could.

Very badly sign posted, I only came across it by chance, when I arrived there were cars parked all over, luckily i found a space. The walk was more than 400 yards from airport, along a potholed road with no footpath and there were no directions from hotel to airport. Next time I will pay the extra and park at the front of the airport.

I arrived late at night and was met by a very helpful lady. Unfortunately there were no trollies, but the short walk to the terminal was easy to negotiate. The rates are very reasonable and I will certainly be a repeat customer.

The staff weren't very helpful and I had to spend 2 minutes hunting round to find the receptionist, who didnt seem very interested. There was no security at all, just a piece of tarmac outside a shabby hotel on the edge of the airport grounds. I was surprised my car was still there when we returned - not to be recommended.

Would recommend parking at the Spa Hotel basically because it is so near to the Airport. Customer Service was fine, explained how to get to the airport, etc. Transfers can't really rate as you practically walk 3 mins to the terminal. Price was OK. Will definitely use again.

The Spa Hotel is not signposted at the entrance to the airport, and is extremely difficult to find, particularly as you approach it from the rear and cannot see the name until you actually drive past it. Also, I found the 10 minute walk back to the parking a bit unnerving in the dark, along a deserted part of the airport. I would not want to have done this on my own.

You need to not follow the signs into the airport but the signs to a different hotel and the Spa Hotel is on the same road. (left at the first roundabout in airport grounds!) Also if you are arriving early leave time to navigate from the parking to the airport as the staff are still asleep!! However, overall a reliable and cheap service.

There was no customer contact whatsoever. I needed to see someone as there had been a change in my cirucmstances, yet I got told "ok" over the intercom and nobody would come out. It was the longest 400 meteres from the terminal ever. I would not use again.