Hilton Hotel reviews

21-40 of 57 hilton hotel east midlands airport reviews


98%
customer-rating
80% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
The transfers to and from the airport were excellent. The meal in the evening 3 courses for £15 was superb. The room looked a bit tired but nevertheless will recommend to others.
Mrs Silcock
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96%
customer-rating
80% rooms
80% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
When u check in they ask if u want a meal ticket for £15 each for a 3 course dinner you must do this because the food is amazing one of the best meals we've had n we are a bit of a gourmet family.the shuttle service is amazing we had a Lovely man take us and explain what would happen on arrival.room fantastic shame we only stopped one night will definitely stay again .
Mrs Spence
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94%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
80% parking
80% car park
Clean facilities.Helpful and efficient staff.Well organized transfer service.Would use again.
Mr Reeves
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
From when we arrived to when we were collected from the airport after our holiday, we received excellent service throughout. Will definitely stay there again.
Mrs Wilkins
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
great hotel with fantastic staff , i would recomend this hotel to anyone
Mr Thacker
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
From the minute we got there until the time we picked our car up after our holiday it was brilliant. We had an offer of a 3 course meal for £15 each and was very much worth the money, the food was amazing. The transfers were so easy and all of the staff at the hotel were brilliant
Miss Gill
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84%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
20% transfers
Room and evening meal were good as was the transfer to the airport.However the transfer from the airport back to the hotel on our return was unacceptably poor,in fact non existant.
Mrs Greenway
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96%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
80% car park
Good standards all round, lovely room, service was excellent, including the transfers to and from the airport. Prices in the bar/ restaurant could have been better value.
Mr Stones
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82%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
100% transfers
80% parking
80% car park
Room was nice, transfer service excellent would use again and would recommend.
Miss McLaughlin
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84%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
60% dining
80% transfers
80% parking
80% car park
Good hotel, room very comfortable and a good size even with two adults and a child. The price of meals and drinks are on the high side. Parking arrangements very good but it's a 10-15 minute transfer to/from the airport. Driver really good - helped with cases and gave my son an activity pack to keep him amused.
Mr Jones
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76%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
20% dining
100% transfers
80% parking
80% car park
Good, clean hotel, the transfer is great, not having to drive your own car early morning to Airparks, you just park and leave it until you get back. Free transfers back and forth to airport, and they do actually drop you at Departures instead of a 10 min walk which is normal. They also pick you up as soon as uou arrive, as they check the arrivals from the office. We were expecting at least a 15 min wait, so that was great with two young tired children. Only gripe is the food is mega expensive..
Miss Stanham
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88%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
60% parking
60% car park
Phil the driver stood out with excellent communication skills. Very helpful and informative.
Mr Green
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
i was very pleased with all the facilites at the east midlands hilton hotel
Mr Whalley
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
The staff were very helpful on check in and explained the park & ride very clearly. Nice clean and large bedroom. Transfers to and from hotel went without any hitches and will recommend to friends and family. Our stay at the Hilton was a very good start to our holiday.
Mrs Knowles
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92%
customer-rating
80% rooms
80% cleanliness
100% value
100% service
100% transfers
100% parking
80% car park
used the stay, park and fly option and it was very good. i would certainly do it again
Andrew Bufton
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98%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
100% dining
100% transfers
100% parking
100% car park
Had a lovely stay the room was spot on and the food good. The staff were friendly and the transfer was excellent.
Mrs Hanson
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
Would definitely recommend this hotel for the hotel facilities,its comfort,cleanliness and especially for the ease of transfer to and from the hotel which was seamless.Staff very helpful efficient and accommodating.
Mr Samila
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
only over night stay before flying out of East Midlands - lovely hotel
Miss Burridge
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94%
customer-rating
80% rooms
100% cleanliness
100% value
80% service
100% transfers
100% parking
100% car park
Good value for money. Parking good and excellent transfer service to East Mids Airport. The only negative thing is that the Post Code directions via Sat Nav sends you down the motorway slip road to a non existing entrance. Entrance hard to find for strangers in the dark
Mr Reece
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
Staff at the hotel were very friendly and helpful. We had a really comfortable room for our nights stay. A wake up call ensured we would not over sleep and miss our early flight! Parking at the hotel was safe and secure so no worries about the car while we were away. All in all a very good way to start any holiday!
Ms Gadd
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overall rating

91%
customer-rating
90% rooms
95% service
92% value
91% cleanliness
82% dining
94% transfers
92% parking
89% parking facilities
positive: 96%
neutral: 3%
negative: 0%

Hilton Hotel is 1 of 7 East Midlands Airport Hotels and has been rated 91% by 57 previous customers.