Crowne Plaza Hotel reviews

It was marvellous. The breakfast was extraordinary, the room service was great, the airport transfer was excellent, amazing bed, lovely room, I could go on and on. We will be back, we will go on holiday again, just so we can have a night in the Marriott!!

We spent the night here prior to an early flight out of Liverpool. We are Marriott Elite members, and expected a pleasant and relaxing evening prior to our flight. The room was nice, but placed directly over the front entrance. People were coming and going at all hours, and there were people standing under our windows talking, laughing and messing about all night. It was after 1:30AM before I fell asleep from shear exhustion - and had to be up for 5:00 to get to the airport. And it was a good thing I set the alarm on my mobile, because the front desk forgot to set my 5AM wakeup call. The next morning I complained at the front desk about the lack of the wakeup call as well as the noise. They explained that, after 23:00 they close the smoking courtyard, and smokers have to use the forecourt to smoke - including the employees. Whilst I would use the hotel again, I would insist on a room at the back of the hotel, well away from the front entrance or the smoker's courtyard. Oh, and I definitely wouldn't count on the wake up service!!

Very pleasant overnight stay, swift transfer to and from airport. Staff very friendly and helpful. Evening meal was a disappointment, although lunch on our return was enjoyed. Room facilities very good, room cleanliness very good. Would stay again.