Britannia Hotel reviews

1-20 of 26 britannia hotel newcastle airport reviews

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76%
80% rooms
80% cleanliness
60% value
80% service
80% parking
80% car park
chill out way to start holiday no worries about traffic on the day of travel got up and walked to airport
Mr Davies
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80%
80% rooms
80% cleanliness
80% value
80% service
80% parking
80% car park
The proximity to the airport, and the fact that I could leave my car in their car park for the duration of my holiday, were definitely deciding factors in choosing the Britannia Hotel. The reception staff were helpful with good customer service qualities.
Mrs Milligan
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84%
80% rooms
80% cleanliness
80% value
80% service
100% parking
Our overnight stay at the hotel before flying out of Newcastle Airport was very relaxing. We were disappointed at first that the free transfer mini bus was no longer available, but it was just a 4 minute walk over the road to the Airport. We would definitely use this facility of an overnight stay and parking on any future holidays.
Mrs Wood
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68%
20% rooms
80% cleanliness
80% value
80% service
80% dining
We required to change rooms a the bed valance was soiled with blood (fresh - not an old stain). Even with the new room the 'white' bedlinen was 'grey' and while I am sure it was clean it gives the impression that it's not
Mrs Walker
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60%
40% rooms
60% cleanliness
60% value
80% service
Did not get a double non smoking room as requested. Was offered a double smoking room which smelt of smoke , carpet was stained and divan trim was dirty. Eventually we got a non smoking twin room which was OK. Although our stay was only for 1 night we expected better.
Mr Martin
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80%
80% rooms
80% cleanliness
80% value
80% service
80% dining
80% transfers
80% parking
80% car park
Took the hassle and worry out of using the A1 during the peak period in the morning. Arrived late afternoon, nice room, tea making facilities, good nights sleep, early call, nice breakfast. 5 minutes to check in. Couldn't have been easier. Will use again & again.
Mr Randerson
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100%
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
The staff at this hotel are always friendly and welcoming. After a good night's sleep the driver took us across to the airport as soon as we arrived in reception. Excellent service.
Mrs Dodds
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74%
80% rooms
80% cleanliness
80% value
80% service
60% dining
80% parking
60% car park
slightly better signage to the hotel would have been beneficial,but having been once it's easy!We just walked across from the hotel to the terminal, which was very convenient.
Mrs Briggs
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69%
60% rooms
80% cleanliness
40% value
100% service
20% transfers
100% parking
80% car park
we have used this hotel several times in the past and had no problems. we arrived to find the three bedded room we had booked had only 2.The next morning we needed to leave on the 0600 service they provideto the airport in the past was a minibus. It had not been organised for the number of guests needing to be transported to the airport and one taxi was taking 3 people at a time which resulted in my family not arriving there until 0645 which should be a 2 minute journey. very disappointed.
Mrs YOUNG
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77%
80% rooms
80% cleanliness
80% value
80% service
80% transfers
60% parking
80% car park
Outside is misleading (a bit shabby) but is ok when you go into hotel. Would def.return - it's clean and good value for money.
Mr Brown
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overall rating

80%
74% rooms
84% service
80% value
78% cleanliness
77% dining
75% transfers
88% parking
81% parking facilities
positive: 84%
neutral: 15%
negative: 0%

Britannia Hotel is 1 of 4 Newcastle Airport Hotels and has been rated 80% by 26 previous customers.
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