The Travelers' Lounge

Hong Kong International Airport, Terminal 1, West Hall

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Whether you're travelling on business or pleasure the The Travelers' Lounge offers a haven of peace from Hong Kong International Airport. Treat yourself to the VIP lifestyle!

facilities

Snacks & drinks Alcoholic drinks Air conditioning Showers
Television Flight Monitors Conferencing Disabled access
Internet WiFi Phone Fax

location

The Travelers' Lounge serves Terminal 1, West Hall. Airside - Level 6, Departures Level, take the escalator or lift near Gate 40 to Level 7, where the lounge is located. Transit passengers can access the lounge via escalators near W1 to reach the Departures Level.

conditions

Maximum 6 hour stay Ticketed passengers only Non-smoking All children must be accompanied by an adult Smart casual dress at all times Complimentary alcoholic drinks are limited to bottle beer only

important information

Drinks from the Wine Bar are subject to charge. Fax facilities are subject to payment.

opening hours

  • Monday 00:00 - 23:59
  • Tuesday 00:00 - 23:59
  • Wednesday 00:00 - 23:59
  • Thursday 00:00 - 23:59
  • Friday 00:00 - 23:59
  • Saturday 00:00 - 23:59
  • Sunday 00:00 - 23:59

why choose us?

lounges at this airport

90%
customer-rating
80% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
100% value
Travelling alone with a 5 hour lay over I wanted to be comfortable and safe. The lounge was welcoming and comfortable. I didn't really know what I could do or was included but eventually worked it out. Shower was excellent. The best thing I think. Food could have been warmer. The screens with flight details were ok but I was concerned I might miss the flight as they were on a rolling table and not fixed on screen. I m really glad I used this lounge. I'm trying the rest areas on the homeward journey so here's hoping they are even better.
Mrs Smith
report review
96%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
100% value
I felt it was worth the extra money I spent to stay in the lounge - the showers were great. but as I am coeliac- I hoped for more gluten free food - as it was, I was hardly able to eat anything, same for my daughter. but apart from that, it was good.
Mr Gill
report review
100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
there was plenty of different areas in which to relax, read, watch TV, eat or just relax in private.
Mr Dooley
report review
90%
customer-rating
100% comfort
100% cleanliness
60% food/drinks
100% facilities
100% service
80% value
Stayed at the westside travelers lounge which was the best for people on transit through Hong Kong. Comfy chairs and a clean shower were great. Food was a little hit and miss however as the hot food wasnt kept hot enough with little variety and the drinks not cold!
Mr McC
report review
50%
customer-rating
60% comfort
80% cleanliness
40% food/drinks
20% facilities
60% service
40% value
I was forced to hire lounge space because the business lounge I was in closed between 12.30am and 6.30am. The Traveler's Lounge wasn't a comfortable experience. Small, hard armchairs and virtually no refreshment. Toilets were outside and along the corridor. I payed 36 to sit in a chair and drink water for six hours. I have used Sevisair in London for the same price and had a wide choice of refreshment. The lounge was fairly small and full and there was constant traffic. The staff were pleasant.
Mrs Boucher
report review
96%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
100% value
Set away in a quiet spot, wifi access and comfy seating make this a perfect place to relax while waiting for connecting flights, great Facilities and food & drinks choice and offers great value for money. Will definitely use again.
Mrs Bojko
report review
80%
customer-rating
60% comfort
80% cleanliness
80% food/drinks
100% facilities
80% service
80% value
We need to relax for a fee hour during stop over this fitted the bill. Both Hong Kong Lounges are in the same terminal, which was a bit confusing when booking. But in all good.
Ms Stewart
report review
30%
customer-rating
40% comfort
60% cleanliness
20% food/drinks
20% facilities
20% service
20% value
We had trouble finding the lounge at Hong Kong Airport as it is quite tucked away but when we found it we were very disappointed. The wireless Internet wasn't working, the coffee machine was being cleaned, the range of drinks and food was limited and the "ambiance" clinical and unfriendly. The receptionists were not at all welcoming. We paid about half the price for a lounge at Heathrow which was much much better with lovely food and drinks.
Mr Bermingham
report review
90%
customer-rating
80% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
80% value
very helpful staff, shower made my 30 hour travelling experience less painful and a nice selection of food, well worth the money spent. would definately buy again if i had to stop for 5 hours or more.
Ms Charles
report review
44%
customer-rating
60% comfort
60% cleanliness
40% food/drinks
40% facilities
20% service
40% value
The customer service was disgraceful. I was made to feel very unwelcome when I arrived. It was very busy but I don't believe that is an excuse for terrible service. I was dismissed by the staff and when I asked a staff member about the shower she said she would put my name down on the list and said "shoo" and waved her hand at me. I was travelling with an infant and there was no offer of assistance or provision made for parents travelling with infants. The food was below average. I managed to get a few hairs in my food, which put me off completely.
Miss McEwan
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overall rating

79%
customer-rating
80% comfort
88% cleanliness
73% food/drinks
77% facilities
79% service
77% value
The Travelers' Lounge is 1 of 4 Hong Kong International Airport Lounges and has been rated 79% by 25 previous customers.

*Price based on adult lounge pass for The Travelers' Lounge as at January 17, 2016