No.1 Heathrow

Heathrow Airport, Terminal 3

Whether you're travelling on business or pleasure the No.1 Heathrow offers a haven of peace from Heathrow Airport. Treat yourself to the VIP lifestyle!

facilities

Snacks & drinks Alcoholic drinks Air conditioning Showers
Television Flight Monitors Conferencing Disabled access
Internet WiFi Phone Fax

location

No.1 Heathrow serves Terminal 3. Airside - after Security, follow the walkway to the left of World Duty Free and follow signs 'Airport Lounges' and 'Gates 13-22'. The lounge is located one floor up, and is accessible via lifts or stairs.

conditions

Maximum 3 hour stay Ticketed passengers only Children under 12 years may be restricted to use family areas & must be supervised by an adult Smart casual dress at all times Complimentary items on the bistro menu are limited to 1pp; subsequent dishes are subject to payment Complimentary Wi-Fi available upon request Separate Travel Spa (open 06:00-20:00 daily) Champagne, cocktails and telephone calls outside the UK are all subject to payment. Spa treatments are subject to availability & additional payment which must be made direct to Lounge Private en-suite bedrooms available for day use only - additional payment to Lounge

important information

Complimentary Wi-Fi available on request. International telephone calls, Champagne and cocktails are subject to payment. Spa treatments & private en-suite bedrooms (day use only) subject to availability & additional payment to lounge.

opening hours

  • Monday 04:30 - 22:30
  • Tuesday 04:30 - 22:30
  • Wednesday 04:30 - 22:30
  • Thursday 04:30 - 22:30
  • Friday 04:30 - 22:30
  • Saturday 04:30 - 22:30
  • Sunday 04:30 - 22:30
70%
customer-rating
60% comfort
60% cleanliness
80% food/drinks
80% facilities
60% service
80% value
We pre-booked and were surprised by the volume of people in the lounge. It took us a while to find empty seats. Just a note - it would be great if places would consider babies a pic d breastfeeding or feeding in general. Family only spaces would be great. We would do this again and would recommend to others.
Mr Jordan
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54%
customer-rating
60% comfort
60% cleanliness
60% food/drinks
60% facilities
40% service
40% value
We've used this lounge before, but this time it was packed, with loads of kids running around. When we found somewhere to sit we had to chase our food order twice. Frankly it was hardly the oasis of calm it's supposed to be and in hindsight wish we'd saved the money.
Mr Latimer
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Having used Airline lounges previously while enjoying a one off first class trip previously to South Africa this time our ticket didn't allow us such a treat! We booked the lounge and we were not disappointed although we arrived earlier than our allotted time following a train journey from Yorkshire we were welcomed and told it was no problem my husband has Multiple Sclerosis so appreciated the lounge to rest in before our flight to South Africa (11 hrs).The complimentary food and beverages were perfect the staff very helpful and pleasant and I can certainly recommend the manicure ! As a mature couple travelling for pleasure without our teenage daughter (too old to travel with Mum and Dad!)it made a lovely start to our holiday well worth the money! We would certainly book this lounge again !
Mrs Clarke
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Starting with a friendly welcome it just got better - with comfortable seating and free food and drink it was a welcome oasis in a busy day.
Mr Johnson
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86%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
60% facilities
100% service
80% value
Lots of sofas and little nooks to sit and relax. Lots of power points for charging and free WIFI. Unfortunately the showers were out of action.
Ms Moorhouse
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65%
customer-rating
80% comfort
60% cleanliness
60% food/drinks
60% facilities
60% service
80% value
Enjoyed the snug room for relaxing, a quiet oasis. Food and drink were OK. Lounge was very crowded and little room to spare. Shower was clean and staff friendly and welcoming. Would definitely visit again.
Dr Merry
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
I used wireless internet, printing, ate the foods and had a shower. Everything was as good as the AA / One Wolrd Lounge that I have had access before. Will use again and would recommend this to anyone needing to spend few hours at LHR.
Mr Pekkala
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
The lounge was excellent, plently of space and lots of seats. made the start of our holiday special.
Mr Gorsuch
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74%
customer-rating
60% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
60% value
It was quite busy and we struggled to find a seat but other than that it was fine. Down side was they don't do announcements re flights so you need to keep your eye on the boards. They do tell you that when you check in.
Mrs Taylor
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90%
customer-rating
100% comfort
80% cleanliness
60% food/drinks
100% facilities
100% service
100% value
This was my first occasion utilizing No. 1 Heathrow and I have been raving to my friends ever since. This is truly the way to travel, out of the hustle and bustle of the public terminal, the noise and (limited) uncomfortable seating found in all airports and into an absolutely civilized club-like atmosphere. Here, you can have a drink, a bite to eat, charge your electronics and surf the web all in comfy leather chairs with plenty of room to relax. I was amazed that a movie theatre, a games room, quiet reading room and showers were all available in one place. If I have the time between flights, I'll be back!
Miss McLean
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overall rating

87%
customer-rating
87% comfort
91% cleanliness
84% food/drinks
90% facilities
84% service
86% value
No.1 Heathrow is 1 of 14 Heathrow Airport Lounges and has been rated 87% by 18 previous customers.

*Price based on adult lounge pass for No.1 Heathrow as at January 17, 2016