Dover Cruise Parking
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Cruise Parking offers safe, secure on-site parking at Dover Cruise Port. Holders of the Park Mark Award for security Cruise parking is fully alarmed and regularly patrolled by Port of Dover Police.
Cruise Parking is 1 of 3 Dover Port Parking options and has been rated 82% by 38 previous customers.
Arrival Procedure
Go to the Dover Cruise parking reception office and hand in your booking confirmation in exchange for a Security Parking Hanger - this must be displayed in your vehicle. Porters will assist with your luggage while the driver is directed to a parking bay. Please note that passengers not displaying their hanger and/or without reservation confirmation details may be subject to further charges and delay.
Departure Procedure
Once you have collected all your baggage simply return to your vehicle and exit Dover Cruise Port.
Transfers
No transfers are required, as parking is within walking distance of the cruise terminal. Porters are on hand to assist with luggage.
Security at Dover Cruise Parking
- patrolled by Port of Dover Police
Disabled Facilities
All car parking is on ground level and suitable for disabled customers. If you have any special requirements, please contact the car park in advance of your trip by ringing the contact number provided in your booking confirmation. Please advise staff if you need help, and they will do their utmost to accommodate your requirements. However, please note it is not possible to pre-book or reserve disabled spaces. Wheelchairs are available on request.
Insurance Details
Parking at Dover Cruise is at owners own risk, subject to printed terms and conditions which are available at the port.
Vehicle restrictions
There is no maximum vehicle size at this facility.
Other Important Information
PLEASE NOTE: If you book Dover Cruise Parking and are not travelling on a cruise, you will be charged an additional fee upon arrival. Ferry passengers should use one of the other parking options for Dover Port.
There is a limited number of undercover parking bays, which are issued on a first come first served basis. It is not possible to either guarantee or pre-book undercover spaces.
Directions and Map
Further details can be found on the directions and map tab.
Dover Cruise Parking Reviews
Overall Rating: 82% based on 38 Reviews
| Customer Service | 88% |
| Value for Money | 75% |
| Facilities | 86% |
| Transfers | 69% |
| Overall Rating | 82% |
Your feedback is immensely important to us at gosimply™. Your comments and reviews provide us and others with an honest perspective on using Dover Cruise Parking for Dover Port. We invite all previous customers who have used our service to review the product they had booked.
| Positive Reviews: 60% | Neutral Reviews: 26% | Negative Reviews: 13% |
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Did not recieve parking permit thru the post,had to collect on site.Dropoff of cases took a few mins.Then drive to parking space...raining on return and no covered walkway on the car park proper.
Everything was absolutely straightforward from arrival at the dock to collection after the cruise. All happened with the minimum of fuss and bother and the staff were as helpful as possible
Although the staff were excellent - we found that the actual car park was very exposed to the elements - black car and can't get the salt spray off left marks in the paintwork!. So the actual cost compared with the airport carparks seemed very expensive
on arrival the staff could not be more helpful within 5mins the car was unloaded and parked could not have better start to holiday
It was so convenient to park almost alongside the ship, and take luggage to and from the terminal.
Customer service was excellent in terms of reception, guidance and direction and taxing back from the car park to the terminal. The same can be said on return - transpoort was waiting on arrival and there was no delay in leavin gthe car park. Good value for money and most of all, very friendly and helpful staff.
Good drop off. Good location. Safe parking under cover. Would reccomend
Arrived early,most of the parking is in the open.Parks when full can involve fairly long walk to the car,unpleasant if pouring with rain!
I booked the parking about two weeks before the Cruise and had understood that it was the best category, closest to the docks and 'under cover' security. On arrival we found that the building used for parking was not usable because of objects falling from the roof. I was therefore concerned at the time because of the vast numbers of fishermen lining the pier adjacent to the parking lot and the possibility of damage from lead sinkers etc on the fishing lines. I did find all of the staff very helpful however and was relieved to find my car in good order after our trip.
helpful staff so near to the ship you could almost touch it on return off the ship and into my car and out of the port in minutes
Whole thing was really easy apart from the first gate. The two people in there did not have our booking, they said because it was online!!!?????? However after a couple of phone calls it was sorted and the rest was good The only thing that concerned us was the proximity of the fishermen on the sea wall swinging lead weights about close to cars and the sight did not look as secure as advertised although our car was there for 2 weeks and was fine.
Having booked a cruise from Dover while still at home in Australia and with an offer of our daughter's car in outer SW London we had to find somewhere to leave it in Dover. A search on the Internet brought up "Simplyparking". From there booking a place was indeed very simple.
Very friendly staff on arrival, in the office, giving directions to unload luggage, and directions to park. A ferry must have unloaded and there was a constant stream of lorries from our right and it must have taken about 20 minutes to drive from the car park to reach the A20.
We arrived very early on the day having driven down from Glasgow and we were greeted with smiles, directions and help from everyone we came across. My husband had recently suffered a heart attack and was a bit anxious about the whole procedure, but everything was as smooth and as stress free as driving to a friends house and parking in their drive. Our luggage was lifted from the car and onto a trolley by a smashing porter who wheeled it to the right place, and the next time we saw it was in our cabin. Really excellent service and of course this was repeated on our return 2 weeks later.
Applallingly inefficient checking in. I stood in a line for 70 minutes with many others. Only two people to deal with the many people trying to book in. The design of the booking in cabin was ridiculous. There is a big post right in front of the window. Fortunately all the people waiting for service seemed to be British because this would be an embarrasment for foreign visitors to endure. I felt sorry for the two people working in the kiosk. They were under siege. I have parked in numerous airport car parks and have never experienced anything as incompetant as the Dover Cruise Harbour parking facility.
Very convenient parking when going on a cruise leaving from Dover.
Couldn't be more convenient but obviously need to be early if you want the undercover parking.
Arrived late due to traffic problems on route. Directed to a parking space some 50 yards from ship at terminal 2. Assistance given with baggage. Everything worked smoothly. Strongly recommended.
Extremely busy. Confused directions. Not enough staff to guide you. Lack of car park spaces. We had to wait in a queue for over half an hour before a supervisor came and put us in a staff space. Not good enough for the money.
Easy to drop off luggage for porters to take on board then park. At end of cruise we had collected car, loaded luggage and were on the road within 15 minutes.
Directions to Dover Cruise Parking
We recommend using the directions provided and an up-to-date map to locate the car park. Please be aware that satellite navigation systems vary and are not guaranteed to take you directly to the car park.
- Follow the M2/A2 or M20/A20 route to Dover
- When you are near to Dover Ferry Port you will see signs signs for the Cruise Terminal
- Follow the signs until you arrive at the Cruise Terminal
Useful tools
Address
Dover Cruise Parking,
Cruise Terminals,
Western Docks,
Dover,
Kent
CT17 9DQ
Serves
Walking