Dover Ferry Parking
Won't be a tick...
...our research boffins
are crunching some numbers.
Serving the eastern docks at Dover Port, Ferry Parking is a multi-storey car park holding the Park Mark Award for secure and safe car parking. Ferry Parking is 1 of 3 Dover Port Parking options and has been rated 83% by 65 previous customers.
Arrival Procedure
Follow the signs for the multi-storey car park and proceed to the entry barrier. The car park has an automatic number plate recognition (ANPR) system, which will read and recognise your car registration number. The barrier will then lift and allow access to the car park.
You should also bring your printed confirmation email to the car park. If the barrier does not rise, press the button and quote your booking reference number.
Please note that all prebooked customers are required to park from Level 3A onwards.
Departure Procedure
Drive to the exit barrier, your number plate will be read and the barrier will open.
If the barrier does not rise, press the button and quote your booking reference.
Transfer information
Parking is in a multi-storey car park connected to the eastern docks and within walking distance.
Security at Dover Ferry Parking
- Car parking areas are covered by comprehensive CCTV security cameras.
- Car park is fully lit for added security.
- Automated entry and exit barriers in operation at the car park.
- Parking officers and Port of Dover police regularly patrol the car park 24 hours a day.
Disabled Facilities
Spaces are provided in the car park for Blue Badge holders.
For higher rate disability living allowance holders, a permit system is operated for a designated area with wider parking bays. Permits can be obtained uupon proof of entitlement from the Port Information Office, situated in the main terminal building.
Insurance Details
Parking is at owners own risk, subject to printed terms and conditions which are available at the port.
Vehicle restrictions
Maximum vehicle height is 2 metres within the multi-storey car park. No trailers are allowed. Parking attendants can arrange a space for high-sided vehicles.
Other Important Information
- PLEASE NOTE: Prebooked customers are required to park from Level 3A onwards.
- The car park has an automatic number plate recognition (ANPR) system, so make sure you enter your vehicle registration number correctly when you make your booking.
- Public toilets, telephones, vending machines, drinks and snacks are all available in the booking hall directly adjacent to the multi-storey car park.
Directions to Dover Ferry Parking
We recommend using the directions provided and an up-to-date map to locate the car park. Please be aware that satellite navigation systems vary and are not guaranteed to take you directly to the car park.
- Follow M2/A2 or M20/A20 route to Dover
- Then follow signs for the Eastern Docks
- Dover Ferry Parking is located in a large multi storey car park which is connected to the Eastern Docks
Useful tools
Address
Dover Ferry Parking,
Eastern Docks,
Dover,
Kent
CT16 1JA
Dover Ferry Parking Reviews
| Customer Service | 84% |
| Value for Money | 90% |
| Facilities | 80% |
| Transfers | 77% |
| Overall Rating | 83% |
Your feedback is immensely important to us at gosimply™. Your comments and reviews provide us and others with an honest perspective on using Dover Ferry Parking for Dover Port. We invite all previous customers who have used our service to review the product they had booked. 65 customers have left a review.
| Positive Reviews: 86% | Neutral Reviews: 12% | Negative Reviews: 1% |
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on arrival had to contact help desk and then once parked up which was on the eight floor (not much room for a minibus) used the lift of which one was broken down.still managed to park and get cases to the ground floor. number plate recognition couldnt have worked because on leaving again had to speak to the helpdesk. all in all vehicle was safe and no problems had occured on return. thanks
I was perhaps doing this the wrong way around because I came on the ferry from Calais to Dover & parked at Dover not wanting to drive into London. Once off the boat there were no signs to a car park whatsoever; I drove away from the docks and then back again, and then I went round & round & up and down the dock area until I was nearly dizzy; neither my daughter nor myself could see any signage indicating a car park - although we kept catching glimpses of it on our way around, the problem was in finding the entrance; I had only one hour between getting off the boat & my coach departing; in the end a dock worker, seeing my despair, kindly took his car & drove in front of me (saying to his colleague "another one for the car park"). Once I was there it all went very smoothly, the numberplate recognition system worked fine, the price was correct and the National Express coach leaves more or less from the exit to the carpark. Now I know where it is I would definitely use it again but there are so many roads around the docks I think the signposting could be made better, in fact the signs you are supposed to follow say "Exit" not "Multi-Storey Car Park" & they are yellow with a picture of an owl on.
Easy to find and park. The only snag was on leaving our instructions said to go to the manned kiosk, but there wasn't one. Whne we used the help phone they told us to drive up to the barrier and number plate recognition would allow it to open. It didn't so we rang again and they opened it.
My main criticism is that no one explained that the vehicle index number was recorded therefore when we drove out the barrier would open as you approached it. Therefore I was worried whilst was away as others who had just driven into the car park not using this company had received tickets from the barrier but I hadn't. Also i was unable to speak to anyone at 7.30 am on a Saturday as your operators start at 9am which was no good to me when I had arrived at the port. However now i know this I will use this company again.
The only problem we encountered was access to the car park on foot on our return otherwise this is the easiest parking arrangement
The car park was easy to find, you couldn't miss it as you arrived. There were no signs however when reaching the ground floor of the car park telling you where to go for ferry departures, which is crazy considering the only reason you park their is to go to departures and get on a ferry. The car park was generally well lit and safe, although the road surface was in a poor state. The online booking system needs sorting out as it kept telling us there were no available spaces for an 8 hour stay, it would only say there were available parking spaces if we said we were parking for 24 hrs, very strange. Overall good car park, very convenient and great price...would use again.
Our only problem was confusion on entry. The e-mail instruction said 'collect a ticket on entry' when this is not necessary
I pre-booked my parking. On arrival I was a little concerned that I didn't see anyone and was just let in without a ticket or anything. On departure I thought there may be trouble, but I guess they read my registration and just let me out. Otherwise good value for money and close to the ferry. Thanks
Everything went really smoothly. Apart from when I was due to leave. My reg No. wasn't on their system and I had to go down to the customer service desk with my printed receipt and then I was able to leave. Overall a good service, Car was safe and I was happy with the security of the car park. Thanks for a good service Neil
No tickets on entrance to park-pressed help button, assistant said go in and he would see us downstairs-not there-told him we had paid to park for 5 days, information desk told us we didn't need a ticket as our car number plate would be recognised on leaving!-why didn't assistant know this? Not much fun dragging luggage about while we were trying to find out!
Narrow two way ramps in car park, inadequate area to stop and speak to atendant to exit car park, booth on wrong (near) side. Car park lifts inadequate when escorting a bicycle Transfer to ferry involved a very long walk in live traffic to board the ferry via the vehicle storgae lanes to the ferry vehicle ramp. All in all very unsafe.
No complaints at all. Very relaxing to know that we had reserved and paid for a spot on-line before travelling. Also it was great arriving back tired and weary at Dover to find the car just as we left it, and the member of staff at check-out both helpful and friendly though we had over-run our time a bit. Envious glances as we drove off from those in our coach-tour party who hadn't taken advantage of your services and were waitng in-line with their luggage for a taxi or bus! Here's to next time.
Excellent pre booking service. Half the price of paying on exit! Lots of space in car park. No signs to get to departures from car; lifts take you down to arrivals, then follow signs round to departures. On return lift up to car park is right next to arrivals hall so not far to go but trolleys cannot go in the lift. Have recommended this site to my friends.
We thought the parking service was convenient albeit a little expensive for overnight. The biggest disappointment for us however was that upon arriving back in Dover, we had to wait for the shuttle that was scheduled to drop passengers off for the next departure. We waited almost 20 minutes and were told it was because of traffic when clearly it was just more convenient for them to make the one trip with the bus.
I have never been to Dover before. Easy to find your site online to book in advance - very quick and easy - very efficient and value for money. It was a birthday treat for my partner and whole experience including the parking made the day run really smoothly and we had a great day.
Gr8 parking, security etc however no consideration whatsoever for a lone traveller with oodles of luggage (ski equipment for several weeks) it is not possible to load all on one trolley; there is nowhere to offload baggage then park (there are short 10minute bays for parking but luggage cannot be left unattended) No assistance from customer services or any of the desks - in the end I paid 2 people collecting for charity to look after my baggage while I parked my car.
Parking was discounted by one-third on the normal daily rate. The directions regarding the whereabouts of the car park and the exit procedure were excellent - I would definitely use the Simply Parking service again.
Ideally situated for the ferry terminals. Fairly easy to get in and to find way around, a few more signs once on foot would be helpful. The only problem is how to get out, when, where, how do you validate your ticket to get out without having to ask the man in the box at the barrier? Luckily no-one else was leaving at the same time. Otherwise, extremely convenient.
It is true that the spaces are a bit tight! Also, for some reason, we ended up parking in the Arrivals section, which meant a long walk to the check in desk, but was good for the trip home.
An excellent service at very reasonable cost. Perfect for a hassle-free foot passenger day trip. Very simple to book and to use. Will definitely use again.
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Walking