First Response Parking reviews page 8

Was parked right way, strait in mini bus, strait to terminal whole job 15 min. Brill. On return, waited 5 mins at terminal, strait to parking, left in minutes. fab. Well done guys. Defo my first call in future.

Easy to find car parking facility very close to the airport at manchester, 5 mins away. Friendly staff and very prompt transfer service both on departure and arrival from the airport. Safe car parking. Definetely value for money, would consider again in the future. Many Thanks

Car park was very close to the airport .service was quick and efficient I was offered a mini valet on my car while I was away at a cost of £20 And car was spotless on my return very impressed I will use this car park whenever I fly from Manchester again 5 stars

Greeted immediately on arrival and directed personally to parking space, even guided in! The transfer was waiting as I parked up and taken immediately to terminal building which took all of 5 mins. Very friendly staff and clear instructions for return given. On return transfer arrived within minutes of advising first response of our arrival and car safely parked in same spot and even started first time!!!!! Great value would definitely reccommend.

On arrival at the car park, it was full beyond capacity. There were cars left in the aisles and we could not even get our car through the barrier, the road outside the car park was packed as well. I got out of my vehicle (leaving my family in the car) and made my way to the office (in the pouring rain in my holiday clothes), there was an elderly gentleman seeking shelter from the rain, he too had left his car outside the barrier and we both stood there, office locked up and no staff about. Once a member of staff arrived (five minutes or so later), to be fair he got things organised, rushing about and moving cars around to make room for ours, telling us we would have to leave our keys with him though, so that he could park our cars up later. We squeezed our cars into the car park in the aisle, left our keys with a copy of our paperwork and were quickly loaded onto the minibus (which was spotless) and before we knew it we were at the airport. We did worry about our car when we were away and hoped it would still be in one piece when we got back and it was, ready and waiting for us outside the office, to load our cases into and to get off home. In relation to the marketing of the car park on the internet, it shows pictures of parking spaces, points out the customer has an allotted parking bay on arrival and the selling point for me of the customer taking their car keys with them, so to be met with organised chaos and having to leave the keys was difficult for me. In the end though everything was okay. We would use the car park again, now we know the routine. We have never used an airport car park before, so I suppose we were a bit shocked by what was going on. I would recommend, but with a warning.

Easy to find and very convienient.Easy to access. Very busy but a quick and friendly service. We were checked in and on the transfer bus within 10 minutes. Very helpful staff with getting in and out of the mini-bus (mum is 71 and enjoyed the attention being helped in and out!!). Will use this car park again.

Booked a week before I travelled, excellent value, tranfer was prompt and friendly, pick up was as promised on time and where arranged. Car was safe and undamaged. Will definitely use again

We had used this car park before but will never use it again. We booked as it specifically said on the website that you did not have to leave your keys. However on arrival they had obviously overbooked and there were no spaces and we were told to leave our key and they would park it. I was not happy and told them after all we do not know these people and they wanted us to trust them with our car god only knows what went on when we were not there. We were basically told hard luck and if we didnt like it we could get a refund. Obviously they know full well our hands were tied so we had no option. When we arrived back after waiting a while there were 8 passengers shoved into 6 seats surely illegal which I was not happy about. When we got to the carpark after waiting a while for our keys we were told it was somewhere in the carpark and had to go looking with another couple who were also not happy. There were cars dumped all over so it is obviously common practise. The road outside the carpark also had numerous cars left and parked up on the grass so they were not secure and people were paying to park on a road which they could have done themselves for free. We also had to wait while they moved a van blocking the exit. I would not use this carpark at all if you like to make sure your car is safe.

The staff were very helpful & polite. The car park was very full & the cars are squeezed into any available space, but no damage to car while away. The transfers were quick in new mini buses. On return the bus was very prompt to collect us no more than 5 mins wait. Reasonably priced wouldn't hesitate to use First Response Parking again.

I wouldnt hesitate to use your friendly and cost effective services again.

I find that the sevice , parking , location from motorway is very easy to find , the only 'fault ' is the drivers , though very helpful, have to drive a bit too fast and are distracted from from the job having to answer the phone whilst driving customers to and from the airport , also having to wait for your car when it is blocked by half a dozen cars that have to be shunted about, it takes the edge off the rest of the service..

Driver could not pick me up , couldnt find me , i waited for an hour and eventually caught the Taxi from the airport. Waited 45 minutes to get the car as it wS blocked in cos the carpark was over full! Never again !!!

Good location close to the airport and prompt service on both arrival and return. I have used several different local parking operators and taking all into account, (price,location, cleanliness of transfer vehicles and efficiency at both ends of the trip), this is one of the better ones.

Extremely cheap! Staff very friendly. Had to wait 20 mins for transfer back but that was mainly due to the distance they had to cone from. Would use again and thoroughly recommend!

used first respone last year and this year and will always use they are the best paul stoke-on trent

On arrival at the car park we were greeted with a smile and quickly parked up. The transfer to trminal one at Manchester was short and sweet. We were given a phone number to call on return from holiday and after doing this we were picked up within 10 minutes and driven back to the car park. This service is well recommended and I would definately use First Direct Parking in the future.

Pleasant and helpful staff, prompt attention, rapid transport on both departure and return trips. Will definitely use this company again.

Friendly & helpful staff, clean & tidy coach transfer to & from the airport. They need to expand 'cos are so good.

First Response was the cheapest quote I could find at the time and very near the Airport. The parking surface is rough stone and you have to park your own car as directed by the staff. If you have no problem with that, then I would recommend them. Note, I have only used First Response once but will use them next time if they remain the cheapest.

Fantastic value for money, staff very efficient and helpful and site was well organised and safe. Will be using them again and would recommend to others.