Reviews for First Response Parking for Manchester Airport page 4

First time using first responnse and will definately use this car park again. When we arrived someone drove our car to it's space and a mini bus was already there to take us to the airport. coming home after we had collected our luggage we rang the number they had given us and they were there to take us to our car within 5 mins. perfect.

Outward journey fine, return journey after holiday awful. Bad phone line to get through,we were told there would be a 5 minute wait - 45 minutes later taxi arrived, by this time 20 people were waiting for an 8 seater. Made a mild justifiable grumble to driver who said if I said another word he would refuse to take me back to the car. He was obviously stressed but there was no need for this really bad attitude to a paying customer. All the way back to Finney Rd he was taking calls every minute on his mobile with people needing to be picked up from the airport. There was no one in the office when we reached Finney Rd. I wouldn't use this company again.

Excellent parking facility, it's the 4th time this year we have used First Response and would not go to anyone else.

As I said above, I was led to believe I would park my car up and take my keys on holiday with me but when I arrived at First Response, there were no parking spaces. I was told by the person on duty that they had been extremely busy and I would have to leave my keys for them to park it when a space became available. Having said that, it wasn't a problem as the guy was very nice and checked my car mileage etc. He then took us immediately to the airport. Arriving back at Manchester late evening, both my friend and I had no mobile available so had to ring from public phone at the airport which isn't ideal if the need arises to ring us back. Was told to go and wait at row F towards the back of the carpark and we very nearly missed the minibus who was parked up in a slightly different area. There were two signs which said F. I understood the driver would not be coming on the carpark so we were waiting near the road. The driver then approached us and took us back to the car park. He was helpful and friendly. I would use First Response again now I know the ropes. Mrs. Lomax

There was a slight mix up regarding paper work but that was soon sorted. The service was good and we weren`t kept hanging around which at 3.00 a.m. is a bonus.

I was not aware until a few days before flying that the car parking area was not actually within the airfield perimeter. However, it is very close and the friendliness of the staff and efficiency of the operation soon dispelled any misgivings. In fact, we only waited about 10 seconds for the shuttle at the pick-up point on our return !!! I would certainly recommend you.

Very quick and easy. We misunderstood which level of the airport to be picked up at on our return to Manchester but that was our fault. Do remember though that you are picked up at Departures not Arrivals on your return. On the whole very satisfied.

When arriving notice said park at reception. We were immediately told to move the car as there was not enough room for the bus - moved 2 foot!! On our return wecouldnt find the car as while we were away the staff had moved the aisle numbers round and forgot to tell us until it was apparent we couldn't find our car!! It's not rocket science to inform customers of this alteration rather than let them walk around aimlessly after a long flight - get your act together guys.

Very good directions for arrival. Punctual and polite pick ups and drop offs. would definately use them whenever we travel and have no hesitation in recommending First Response Parking to family and friends.

very impressed with first response on many levels; obviously the price for our 18 day trip was outstanding value for money but also the directions to the site from the motorway was spot on and easy to follow,transfer time to T1 outbound was excellent on our inbound flight the coach was there ready to take us to our car within 2 minutes of my phone call to 1st response to inform them of our arrival all the staff were very friendly and helpful i would not hesitate to recommend first response to anyone flying from Manchester

After returning home noticed the car is marked all down the passengers side.Too late for me to complain,double check your car when picking up.These vehicles are parked with no room to spare never seen anything like it.Would hate to leave a new car in there a tank would be better.

no hassel, 5 mins to airport, we arrived at 3am and still got took straight away, returning back at 5am the following week rang and we were picked up within 5 mins. will def use again

Parking was easy, directions good, location great. Staff on duty when I dropped the car off rude and the man behind the desk short tempered and threatening. Really put me off. When directed to parking space the man insisted I was in row 5 but I was in row 6, he stood too close to my car when I was trying to manoeuvre as though I was unable to park - patronising. On return staff were lovely and prompt.

the lad with ginger hair who picked us up was a credit to your company we never stopped laughing back to your car park,we will most certain use you again. kind reguards alan lee

easy to book, competitive pricing, kept my key, all round totally hassle and stress free.

Have used First Response on a previous occasion and we were kept waiting more than they advertise for collection. On this occasion I waited 3/4 of an hour to be picked up after 2 telephone calls, out in the cold (16th September) late evening. Not impressed they advertise 5 mins away from T 1, 2 and 3. Whilst on our return to journey the driver received a call regarding his pick up who were clearly not supposed to be us. On arrival back at First Response we were told to drive our car to the tarmac area to load our bags- they had my keys. Left hand, right hand springs to mind. Mistakes happen but no apology- its a miss from now on : (

really friendly staff was picked up from aiport on our arrival back really qick i would deffo used them again

very punctual & helpful staff.cases loaded into back of coach instead of having to carry on & off coach yourself makes things much easier.Very close to airport.Will definitely use next time

Good value & excellent service & so close to the airport. Will definately use again & highly recommend.

Car was scratched. We were spoken to like we were idiots. Waited 45 minutes to get picked up. Written complaint to the manager achieved no results. You make your own mind up!