Servisair Lounge

Heathrow Airport, Terminal 1

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This Lounge is located in Terminal 1, but also serves customers flying from Terminal 2 (approx. 6 minute walk). Whether you are on a business trip or starting your holiday, the Servisair Executive lounge at Terminal 1 will ensure a relaxing start to your journey. All families are welcome and there are facilities for business travellers.

Sorry, we are currently unable to offer the Servisair Lounge at Heathrow Airport.

facilities

Snacks & drinks Alcoholic drinks Air conditioning Showers
Television Flight Monitors Conferencing Disabled access
Internet WiFi Phone Fax

location

Servisair Lounge serves Terminal 1. Airside - after Passport Control, turn right at 'World of Whiskies' and take the lift or stairs to the 2nd Floor. Follow signs along the balcony to the Lounge.

important information

Servisair operates a smart/casual dress code (no baseball caps, shorts or football shirts) and expects suitable behaviour from guests. Heathrow Airport lounge can be used up to 3 hours before the flight time. Screens are prominently displayed for flight information and, for security reasons, customers are advised to remain with their luggage at all times. PLEASE NOTE: This Lounge will close permanently 01JAN15.

opening hours

  • Monday 05:15 - 22:15
  • Tuesday 05:15 - 22:15
  • Wednesday 05:15 - 22:15
  • Thursday 05:15 - 22:15
  • Friday 05:15 - 22:15
  • Saturday 05:15 - 22:15
  • Sunday 05:15 - 22:15
100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
For a bit of peace, quiet and comfort after check-in, before moving on to the rest of your journey
Mr James
report review
76%
customer-rating
80% comfort
100% cleanliness
60% food/drinks
80% facilities
80% service
60% value
I have been in better lounges, however it met our needs after getting in from a very long flight. It was good b but not great. Dublin has a better lounge
Ms Owens
report review
70%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
60% facilities
60% service
80% value
The lounge provides a quiet place to relax before a flight. There is a good selection of drinks and a few snacks, but no real food. Apart from soup, there was no other hot food. In other lounges I have used (overseas), the provision of pastries, pasta, meatballs, chicken wings and similar simple dishes is common.
Mr Linning
report review
96%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
100% value
We were on our way back from Miami en route to Aberdeen, it was nice to have peace and quiet and a nice comfortable place to relax in. We would certainly use it again.
Mr Strachan
report review
50%
customer-rating
60% comfort
60% cleanliness
40% food/drinks
40% facilities
60% service
40% value
The lounge had no external windows. Food choices were limited compared to other lounges (i.e. Cape Town and Dubai ) Not enough plug sockets or charging points... Quite disappointed with this lounge.
Mrs Richards-Hill
report review
90%
customer-rating
80% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
80% value
It was great to sit back and relax before the start of out flight. It was thought within the group maybe sandwiches would have been advantageous. Will be booking for my July flight.
Miss Russell
report review
50%
customer-rating
60% comfort
40% cleanliness
40% food/drinks
40% facilities
60% service
60% value
I was at the lounge this month. Compared to other airline lounges I didn't like it. The bathrooms were really dirty; the place was small and looked really old. There was no "real food" just some peanuts and crackers. It is only worth it if you want to have a drink and use the internet, otherwise I wouldn't book it.
Mr Stadnick
report review
80%
customer-rating
60% comfort
100% cleanliness
60% food/drinks
80% facilities
80% service
100% value
Food selection poor. Soup was only luke warm and that was the only choice of hot food. Other airport lounges in other countries have provided selections of hot/cold food such as pizza bites/filled rolls etc, but value for money on the whole was acceptable if you take advantage of drinks choice
Mr Stevens
report review
54%
customer-rating
60% comfort
60% cleanliness
60% food/drinks
40% facilities
40% service
60% value
Having been in many airport lounges around the world, this is the first time ever I have been in a lounge where you can't actually see the planes!
Mr Conlan
report review
94%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
80% value
My experience was a very positive one. On my next trip, I will repeat booking a serviceair lounge if possible.
Mr Hodler
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overall rating

78%
customer-rating
80% comfort
84% cleanliness
75% food/drinks
77% facilities
77% service
78% value
Servisair Lounge is 1 of 15 Heathrow Airport Lounges and has been rated 78% by 48 previous customers.