Swissport Lounge

Heathrow Airport, Terminal 3

photophoto

Get your trip off to a flying start! Treat yourself to the Servisair Executive Lounge at Heathrow.

facilities

Snacks & drinks Alcoholic drinks Air conditioning Showers
Television Flight Monitors Conferencing Disabled access
Internet WiFi Phone Fax

location

Swissport Lounge serves Terminal 3. Follow signs for Airline Lounges B-J and continue towards lounges F-1 and Gates 12-42. At 'Lounge F' sign continue along the corridor and go up one floor via elevator or stairs.

conditions

Maximum 3 hour stay Ticketed passengers only Smart casual dress at all times (no shorts, baseball caps or football shirts allowed) Unofficial groups will be refused entry Complimentary food available Swissport will not admit single sex groups of stag parties, hen parties or similar single sex groups Non-smoking

important information

Please be advised that the Lounge is NOT available for domestic departures- International only. Servisair operates a smart/casual dress code (no baseball caps, shorts or football shirts) and staff ask for suitable behaviour. Screens prominently display flight information and, for security reasons, customers are advised to remain with their luggage at all times. Heathrow Airport lounge can be used up to 3 hours before the flight time.

opening hours

  • Monday 05:45 - 22:15
  • Tuesday 05:45 - 22:15
  • Wednesday 05:45 - 22:15
  • Thursday 05:45 - 22:15
  • Friday 05:45 - 22:15
  • Saturday 05:45 - 22:15
  • Sunday 05:45 - 22:15
96%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
100% value
Why get caught up in all the hassle when you can relax & wait in comfortable surroundings for a very reasonable cost.
Mr Dickinson
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60%
customer-rating
60% comfort
40% cleanliness
80% food/drinks
60% facilities
60% service
60% value
Toilets old and dated. Wifi very slow flickering lights drove me insane, surely someone knows how to change a tube or starter fuse.
Mr Gentle
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96%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
80% service
100% value
The food and drinks were plentiful, and also the free magazines are a bonus, clean, comfortable, no crowds, quiet and relaxing.
Mr Norton
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76%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
60% facilities
80% service
100% value
It's a simple offer at an attractive price. Free wifi. Clean washroom/ toilets. Reasonable space. Attractive facility with lots of windows giving great views across the apron to the easterly take-off point of the runway for runway fantastic- see every take off and dramatic banked turns of 747s and A380s if take off is to the east. Reasonable basic selection of soft drinks, water, beer, wine, and liquor. Food offer is simple snacks such as hand fruit, crackers and cookies. No premium brands, but unlimited self service. Don't expect lots and lots of free newspapers and magazine. I will definitely be using this facility again when travelling economy long-haul. I'll be aiming to time my travel from home to LHR so that I have a relaxed one hour before going to the Gate. The on-line booking worked perfectly.
Simon, Total Astronomy Ltd
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
The lounge was very comfortable, it had all the facilities. The selection of drinks was excellent, and there was also snack and hot soup, which was very nice. And there was a good view of the runway, which was interesting.
Mr Askew
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84%
customer-rating
80% comfort
100% cleanliness
60% food/drinks
80% facilities
100% service
80% value
My mum and I thoroughly enjoyed the peace and quiet of the lounge. I enjoyed the food although there was not a hot option of food that was not Spicey, apart from the soup. All the drinks were good, allowing you to either have a small or large can of juice, what s good idea to save on waste. If we have a few hours to kill before I flight again we would definitely book again.
Mrs Ewing
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94%
customer-rating
80% comfort
80% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Great value for money service with friendly helpful staff. I recommend you try it for yourself. I will definitely be using this service lounge again.
Mrs Curtis
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Very wecoming and to be honest it was just the start to are holiday many thanks
Mr Taylor
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74%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
60% facilities
60% service
80% value
It was quite, comfortable and clean. The cost of this is more than value for money really nice start to our holiday
Mrs Thomas
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54%
customer-rating
60% comfort
60% cleanliness
40% food/drinks
40% facilities
60% service
60% value
very clean staff helpful but no disabled toilet could do with some think warm to eat seeing it was January even if it was only toast or crumpts but thought it was worth the money
Mrs Ogilvie
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overall rating

77%
customer-rating
77% comfort
81% cleanliness
74% food/drinks
74% facilities
77% service
78% value
Swissport Lounge is 1 of 14 Heathrow Airport Lounges and has been rated 77% by 158 previous customers.

*Price based on adult lounge pass for Swissport Lounge as at January 17, 2016