Servisair Lounge reviews

1-20 of 125 servisair lounge reviews


54%
60% comfort
60% cleanliness
40% food/drinks
40% facilities
60% service
60% value
We have used the airport lounges before and this one was not one of the best.The choice of food was not great for breakfast.However it was still better than sitting in the main lounge
Mr Nicklin
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80%
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
Helpful reception made me feel at ease as this was my first time in the lounge. I had a nightmare journey 2 1/2 hours instead of 1 hour once I got to the lounge I was able to de-stress had a snack and a drink in a comfortable quiet environment. I am definitely booking again.
Miss Codner
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100%
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Comfortable lounge with good facilities and food. Staff helpful and polite. Food and drink good. Good variety.
Mrs Stemp
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74%
80% comfort
80% cleanliness
60% food/drinks
60% facilities
80% service
80% value
The room itself was fine and the refreshments provided were excellent. The only slight issue is that when I got there the lounge was very busy and I had to stand for about 10 minutes, but it emptied out after that.
Mr Szabo
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100%
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
brilliant start to our holiday we would definately do this again excellent value for money!
Mr Morgan
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50%
40% comfort
40% cleanliness
40% food/drinks
40% facilities
80% service
60% value
Overcrowded and the food was disappointing only having biscuits and cheese, it is ok if you want to go in for a few drinks
Mr Higham
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80%
60% comfort
80% cleanliness
100% food/drinks
60% facilities
80% service
100% value
I suppose Saturday evening is one of the busiest for you but the number of people in the lounge was excessive. Although I was able to find a seat I felt confined. People had difficulty getting past each other as they went to the bar area. In addition the noise levels were quite high as people tried to make themselves heard above the general noise.
Mr James
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65%
60% comfort
60% cleanliness
60% food/drinks
60% facilities
100% service
60% value
Direction to lounge could be better we used SAS lounge in March which we preferred as larger area and more food options.
Mr Bowen
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86%
80% comfort
80% cleanliness
80% food/drinks
80% facilities
100% service
100% value
We enjoyed the peaceful surroundings and the food/drinks provided. The staff were pleasant and professional. The tables were cleared regularly. We were there at a busy time and the seating seemed cramped. The only picky observation is that the brass on the double door entrance to the washrooms had a thousand fingerprints on it. We will be re-booking when we next use Heathrow in December.
Mrs O'Connor
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76%
80% comfort
80% cleanliness
60% food/drinks
60% facilities
100% service
80% value
It was wonderful to get out of the noise of the main terminal area. It was a small cosy room with good facilities and very helpful staff. Very relaxing and comfortable.
Mrs Johnson
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overall rating

75%
75% comfort
79% cleanliness
72% food/drinks
72% facilities
75% service
76% value
Servisair Lounge is 1 of 2 Heathrow Airport Lounges and has been rated 75% by 125 previous customers.

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