Express by Holiday Inn reviews

1-20 of 30 east midlands express by holiday inn reviews


90%
customer-rating
100% rooms
100% cleanliness
100% value
80% service
80% dining
100% transfers
80% parking
80% car park
Great hotel room, reasonable cost, good experience
Mr Foster
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94%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
60% dining
100% transfers
100% parking
The hotel was easy to find. The staff at reception were excellent and nothing was to much trouble for them.WILL DEFINATELY USE AGAIN
Mr Prowse
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% transfers
80% parking
very easy ,efficient,hotel was fine we just could have done with more towels as their were 4 of us in a family room.staff were very helpful would use again
Mr matless
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74%
customer-rating
80% rooms
100% cleanliness
100% value
100% service
20% dining
20% transfers
100% parking
Went to hotel next door to eat because they had a better selection food on offer. The shuttle belonging to hotel was not available so we had to have a taxi, then found out that there was a bus stop outside the hotel and we could have caught that.
Mr Renyard
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98%
customer-rating
100% rooms
100% cleanliness
100% value
80% service
100% dining
100% transfers
100% parking
100% car park
Perfect for what we wanted. They arranged a taxi to the airport cost 6 & only 5 mins away. We did have to arrange our own transfers back from the airport as their transport was unavailable. Would use again.
Mrs Briddon
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98%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
100% car park
Make sure you have a mobile phone incase as we experienced when on return the airport was gridlocked due to two out of three barriers not lifting.We had no contact with your driver who had made three attempts to reach us.
Mr LEACH
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91%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
60% dining
100% transfers
100% parking
Courteous and helpful staff; very clean room; adequate evening meal menu and breakfast choice; inexpensive and prompt 'hotel/airport' transfer service. Overall, the hotel was as good as one could expect for the price. I would use it again.
P J Watts
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90%
customer-rating
80% rooms
100% cleanliness
80% value
100% service
80% dining
100% transfers
Nice friendly staff. Hotel is located very close to the airport and the hotel offers a transport service for just 1 per person. We had a very early Sunday morning flight, but the driver was at the hotel, ready and waiting for us! Nice friendly bar area with reasonably priced drinks! Room was clean and tidy. Would definately use again. Oh yes, breakfast was included too!
Mrs Kaye
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62%
customer-rating
80% rooms
80% cleanliness
60% value
60% service
20% dining
20% transfers
80% parking
100% car park
Great location, hotel very basic, food terrible, thought transfers to airport were included in price, obviously not, would have choosen better hotel if known where transfers included.
Mrs Hemsley
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
This hotel and parking package was a great deal, the hotel is clean and the staff are helpful. The parking is secure and the transfer is easy to arrange with the hotel. Perfect for an overnight stay, with a good breakfast selection. Would stay again.
Mr England
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overall rating

86%
customer-rating
89% rooms
86% service
90% value
92% cleanliness
71% dining
77% transfers
92% parking
88% parking facilities
positive: 93%
neutral: 6%
negative: 0%

Express by Holiday Inn is 1 of 7 East Midlands Airport Hotels and has been rated 86% by 30 previous customers.