Menzies London Gatwick Hotel reviews

1-20 of 102 gatwick menzies chequers hotel reviews


65%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% transfers
100% parking
We would certainly book to use this service again as everything went without a hitch
Mrs PERKINS
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72%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% dining
100% transfers
80% parking
Clean and friendly hotel. A good and punctual transfer service. Overall a positive experience
Mr Shortt
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90%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
100% dining
100% transfers
100% parking
80% car park
The ease of parking was very good and the bus was on time. It was our wedding anniversary on the evening of our stay so we treated ourselves to dinner and wine in the resturant The quality of food was excellent and the waiting staff very friendly. We would definately use this hotel again.
Mr McMenamin
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97%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% transfers
100% parking
100% car park
very easy to find hotel. Friendly staff and superb quality of all aspects of the hotel and very reasonably priced will definately recommend to others.
Mr Bruce
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86%
customer-rating
80% rooms
80% cleanliness
100% value
60% service
100% transfers
100% parking
80% car park
great flexibility with arrival / departure ,good reception , everything we required at a good price.
Mr Horsley
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
Everything about it was good, although we did get upgraded to an executive suite(obviously they had ran out of the normal rooms) the hotel was so nice we thought maybe we should just spend our weeks holiday there instead.
Mrs Carrott
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80%
customer-rating
80% rooms
100% cleanliness
100% value
20% service
80% dining
80% transfers
100% parking
80% car park
When I arrived at check in there were 2 ladies working on reception. 1 on phone - other checking someone else in. When lady on phone finished call she began to check me in, but took 2 further calls during my check in and eventually the other lady completed my check in. In all it took almost 20 minutes. I think that the customer being served should be fully dealt with prior to taking any new phone calls. I think this is what let the overall view of the hotel down.
Mrs Twigg
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70%
customer-rating
100% rooms
80% cleanliness
60% value
80% service
80% dining
20% transfers
60% parking
80% car park
the new rooms in the hotel were excellent although they were too hot so we moved. we waited 1.5 hours for the coach to pick us up from the airport which was bad. the driver said he had been around, but hadn;t. the hotel were not aware there was an issue as they thought the bus was going to the stop at gatwick, when it wasn;t. good value tho.
Dr Leonard
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80%
customer-rating
80% rooms
100% cleanliness
80% value
80% service
80% transfers
60% parking
Basic but clean hotel which is very close the airport. Offers a transfer to the airport every half an hour which takes 20 mins max. The only problem was that when we returned to take our car from the extended parking, we found it had been blocked in. We had to wait fifteen minutes for the car park manager to come to meet us. The really frustrating thing was that it turned out to be his car which had blocked us in! No apology from him. Thought it was a bit of joke. Apart from that though (bad luck perhaps?) the hotel was nice, comfortable and value for money.
Anna Martin
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98%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
100% car park
The room we was given was of excellant standard, We had a great meal in the bar, and retired to await our early morning call which was to the minute. The coach departed to time to the airport and the driver was very informative. on return the coach arrived and departed to time, On return to the hotel my car was waiting and my keys were not handed over until I gave my security number.I will use this hotel and carparking service again. Well done to all. Graham Wiley
Mr Wiley
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