Ibis Hotel Luton reviews

1-20 of 27 ibis hotel luton airport reviews


80%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
60% parking
They have stopped doing the hotel and 15 nights parking package which I used 3 years ago and was excellent. It would be good if they re-introduced it
Mr Gillespie
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
Very convenient for the airport. Would definitely recommend the night before an early flight. Will use again.
Mr Bryan
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40%
customer-rating
40% rooms
40% cleanliness
20% value
60% service
The bed was VERY hard and uncomfortable, and subsequently a good nights' sleep WAS NOT had; the toilet/shower cubicle was grubby; the shower drainage was poor; the location of the kettle was not ideal (no socket nearby); insufficient tea/coffee etc; VERY poor reception on the Television; the bedding was ill fitting; the pillows were unfit for purpose. The experience left alot to be desired and I will not use the chain again.
Mr Welch
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
Close to airport, friendly helpful staff. Will use again and happy to recommend.
Mrs Robinson
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64%
customer-rating
60% rooms
80% cleanliness
60% value
60% service
40% dining
80% transfers
Toilet systern leaking over bathroom floor ,but not too serious as we were only booked for one night and were offered alternative room. Very limited evening menu and closed early at 10pm although advertised as late opening. May have been due to New Years Eve.
Mr Whitehouse
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
Exceptionally clean room and ensuite. Everything necessary for an overnight stay enroute for the airport (a 10 - 15 minute walk to the terminal. Excellent value for money. No hesitation in staying again and recommending to others.
Mrs Dornan
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94%
customer-rating
80% rooms
100% cleanliness
100% value
80% service
100% transfers
100% parking
100% car park
I found the room to be clean with basic facilities and the staff to be very helpfull and with the airport only a 10 minute walk away i would be very happy to stay there again.I found it to be good value for money.
Mr MacKenzie
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83%
customer-rating
100% rooms
100% cleanliness
80% value
60% service
100% dining
40% transfers
100% car park
I liked my stay as I needed rest and to work. There was enough tea and coffee to work for a whole day altogether, the room was sonorizen and tranquile. I did not like te reception and the factory-like way of receiving, but the poor guy couldn't change the enrvironment, which was very impersonal and sterile. Good value (we prices) for what I expected though.
Mrs Cramer
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% parking
80% car park
Good hotel for the price for an overnight stay with parking included, within walking distance of the airport, provided you don't have a heavy suitcase to pull.
Mrs Pearl
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62%
customer-rating
60% rooms
80% cleanliness
60% value
60% service
40% dining
60% transfers
80% parking
60% car park
Good value for one night in hotel and 7 days parking. The hotel Ibis is pretty basic and the restaurant is poor but for the price including airport parking I can't really complain. Airport parking was fine.
Mr Richardson
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overall rating

74%
customer-rating
81% rooms
75% service
75% value
82% cleanliness
66% dining
62% transfers
76% parking
70% parking facilities
positive: 74%
neutral: 25%
negative: 0%

Ibis Hotel Luton is 1 of 12 Luton Airport Hotels and has been rated 74% by 27 previous customers.