Luton Travelodge reviews

Excellent, basic but nice rooms. Transfer from hotel to carpark was a piece of cake and all parties concerned were very helpful. Well recommended.

Whilst I appreciate that removing non essential elements of traditional hotel service enables costs to be cut I did expect to still receive a certain level of customer care. When my husband and I found ourselves without an alarm clock (the alarm on my phone unexpectedly broken) and the need to be up at 4.30am to catch a flight, staff could not have been less helpful. There was apparently no way they could provide either an alarm call or allow us to arrange an incoming call from a friend. Indeed they seemed unsympathetic to our plight. Whilst this did not spoil our holiday or detract from the overall value of the parking deal it was a stressful start to our time away.

Our only 'complaint' was that at approx 12.30AM someone came into our room, put on the light and, obviously realising they were in the wrong room, left. We did not report this as whoever came in realised their mistake and we didn't go to reception as we had to get up to leave at 3.00AM.