Bristol Airport Park and Fly reviews page 2

Very small and unmarked reception cabin with the entrance surrounded by puddles because it had been raining. But prompt transfer and pickup and the car was parked next to the entrance all ready to go.

would be happy to use park and fly again and have already recommended to family and friends.

Good cheap parking, but if your booked in the same time as someone else then you have to wait for them. It is definately NOT a service that will run every 10mins, thats very misleading, you could be in for a long wait for transfers, to the airport we waited 25mins even thought the bus was there they were waiting for another party to show. On way back if we had missed getting on the bus (they only wait a very short period as they are in the short term carpark),then we would have had to wait at least 30-40 mins for the transport.

efficient and friendly with good telephone response with minimal waiting.

i could not find the car park in time,so i had to pay egain and park at the airport

On arrival the staff were cheerful and helpfull, however I was not given any paperwork or advice on what to do when returning from holiday, apart from 'ring and we will come and pick you up'. We ended up waiting for about an hour in the cold because of confusion over paperwork I was supposed to have to present to the driver, so 2 or 3 buses later a driver did put himself out and help. On the up side the car was safe and secure with them for the duration of our holiday.

Only negative was finding the car park. Missed Left turn and got lost. Had to ask directions and had to go back around one-way system. But now I know where it is I will use it again.

Everything ok until you return home to find you have been charged twice, unnessesary hassle chasing them for a refund.

It was easy to find following directions posted on invoice. The car park was tarmac which was better than some we have used which have been muddy. We were transfered quickly to the airport when we arrived, there was no wait. And when we arrived back from holiday the mini bus was there waiting for us. Excellent service, now we know about Park and Fly we will be booking with them again.

Parking a good 10 mins away from airport but for the money it's excellent value!!

The customer service was excellent, only drawback was distance from airport and having to wait a little on return. However overall good service and would recommend it.

The car parking service staff were friendly and helpfull.The wait for the pick up was a longer than I expected, but my fault for not asking how long they would be.Would certainly use again

Had no problems at all.Booking in the car was quick and easy. A minibus was waiting to take us to the airport. On return we phoned the company and they were with us with in a short time.Parking was a hassle free process.

You get what you pay for - The location is a little out of the way and a little hard to find. Was asked to initially park up by the reception unit, which meant parking in a puddle. However the staff were friendly and the transfers were very punctual (didn't have to wait more than 5 mins either end). Good value for the money, will use again.

Basically, what you get is exactly what the website promises. I will have no hesitation at all using them again, and would recommend wholeheartedly.

Compared to the other parking sites I have used at Bristol the cost is a definite winner. The same fascillities are offered but at a much lower price.Maybe the transfer is more frequent at some of the other sites but as I stated the price is in my opinion excessive. I would recommend Park and Fly to my friends.

very pleased with this 'value for money' service, directions to park could have been better, but would definitely use again.

Fast transfer from car park to airport. Bus was waitiing for us to take us back from airport even though the plane was 5 or 6 hours late. Friendly staff. Will use again in the future.

Fast and simple to use. Almost immediate transfer from car park and picked up within 10 minutes of ringing on arrival. Will definately use again!

Although we had a night time flight, the staff were very cheerful and efficient. We will definately be recommending this company. As we travelled from Gloucester on the M5 motorway, we had to pass almost by the entrance on our way to the airport. We will be booking with them again when we fly from Bristol.