Airparks reviews

Everything went according to plan and nothing to complain about at all

Stress free start to the family holiday. Just what you want. Excellent.

I found the staff at reception and on the transfer bus very helpful,The car park was easy to find,the process very simple to use which took the stress out of this part of our journey.I would definitely use it again as I found it very good value for money.

The transfer bus didn't wait for us on arrival, but instead left the airport with all the other passengers on our flight immediately before we arrived at the waiting point. This caused a significant delay with two small children. The time from the plane landing to us exiting the airparks car park in our car was 1 hour and 30 minutes. This is not acceptable to us and we are unlikely to use the service again. If the bus had instead waited for all passengers coming in on the same flight, the service would have been very good as the staff were generally friendly and helpful and everything else was seamless. We had a little difficulty with the barrier exit though!

Arrived at 04.30 and the receptionist was extremely polite and professional. We were asked to stand in the open sided shelter to wait for the bus transfer. We waited in the 5am January cold for 20 minutes before the bus came. When we got on it, it drove to the other side of the carpark where we sat for another 15 minutes waiting for two couples to get on. An hour after arriving we got to the airport. On our return we waited 25 minutes for the bus to arrive. When we got back to the carpark the driver got off the bus and went into a cabin to hand out the car keys. A bit surprising. I would use Airparks again because all the staff were really friendly and polite but I do feel they could speed up the transfers.

I was initially worried as we were running a bit late and the info I received had suggested leaving 40 mins to book in and get to the airport. However when we arrived it wasn't busy, booking in took about 2 minutes and there was a bus ready for departure. There were no problems with the pick up either. A bus was waiting when we got to the departure point, close to the arrivals, and we waited on this for a bit until departure. This wasn't very long and we were certainly a lot happier than the people waiting for the airport car park bus who seemed to have been waiting a while. Everyone was friendly, especially the cheery bus driver on our return journey who also sorted us out with car keys and location. In all no complaints. I thought the 8 min return journey might feel longer after a flight but took no time at all. It seems so hard lately to find a service that there isn't something to complain about, but this was one of them. I will definitely use again when travelling from East Midlands.

very easy to use, quick and effective, but if you're traveling for a night flight (or early hours of the morning)make sure you've a jacket on as outside shelter to catch the bus from is basically only a roof.

Everything was honestly fine! Good transfers - frequent buses - safe handling of car - easyish to find. Thanks.

There was nothing complicated about the whole process ie finding the park or transferring to and from the airport

Only problem we had was the information of our booking had not been passed to Airparks so it was a good job I had taken the e-mail of the conformation.