Jet Parks 1 reviews

Award Winner
gosimply award

1-20 of 587 jet parks 1 at east midlands airport reviews


100%
customer-rating
100% transfers
100% facilities
100% price
100% service
OUr first visit to EMA. The car park is well signed, and this service is efficient and so easy to use. I had changed the car details and did worry that this may cause a problem. NO the barrier went up, parked, transfer bus arrived within minutes and we were deposited at the airport. Our return coincided with the disruption at EMA and caused our journey a 5 hour delay. No worries leaving the car park at midnight instead of 7pm. Good signage from the site to find our road home. Will use the facility again.
Mr Radcliffe
report review
100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Jet parks were excellent. Good value for money, easy to find, clear instructions. Helpful and polite drivers for the transfers .
Mrs Moore
report review
90%
customer-rating
100% transfers
80% facilities
100% price
80% service
A cheap and cheerful car park. Good transfers, although I may have been lucky with the bus timings! Would definitly book again.
Miss Fleming
report review
100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Whilst we travel abroad at regular intervals it is approximately 7 years since we have flown from East Midlands airport. From arrival prior to leaving the Country and returning everything was so efficient and well organised. I was so impressed I will attempt to fly from east Midlands in future. I would conclude by mentioning how pleased I was with the modest parking fee levied. I definitely recommend the facilities to my colleagues.
Mr Goodger
report review
96%
customer-rating
100% transfers
100% facilities
80% price
100% service
The number recognition system needs to improve as on 3 occasions now I've always have to contact your staff in order to gain either entrance or leaving.
Mr LOCKETT
report review
100%
customer-rating
100% transfers
100% facilities
100% price
100% service
We used this service because the off-airport service we used previously had closed. Jet Parks 1 was all that we could have wanted. A slight hickup on the way in and on the way out - the machine did not read the number plate, but the staff were extremely helpful and there was a delay of no more than a couple of minutes.
Mr Hill
report review
80%
customer-rating
100% transfers
60% facilities
80% price
80% service
Located in East Midlands Airport this car park offers parking for people travelling abroad. The car parking area is nothing fancy just grit/tarmac parking spaces spread over a reasonably large area. The main problem I encountered was the ticket barriers. I had pre booked online and the barrier didn't recognize my car as it said it would do. Had to talk on the intercom to a member of staff who promptly opened the gate once I gave my registration number. Also on my departure the machine said I owed an extra 40? another call on the intercom soon sorted this out and I was on my way. 3.5/5 more if the barrier system was more stable.
Mr Burkitt
report review
46%
customer-rating
% transfers
40% facilities
60% price
40% service
I spent ages searching for a car parking space. There were so many loose rocks that my cases got scuffed and there was no where near enough space on the bus for luggage so people were having to try & sit with their next to them which blocked the aisle.
Miss Brock
report review
34%
customer-rating
% transfers
20% facilities
60% price
20% service
On arrival although pre-booked for a disabled bay, the staff had difficulty in finding my booking. They were not very helpful in providing directions to disabled bays. This led to me being unable to find an empty one and having to park in a normal bay well away from the exit. The layout of the park is very confusing and very poorly signed. In all a very poor start to my holiday and to add insult to injury a great deal of frustration on my return tying to find my way into the area where I had to park.
Mr Randles
report review
100%
customer-rating
100% transfers
100% facilities
100% price
100% service
After reading other reviews I was a little concerned because of my early flight time. But I didn't have to worry, it was easy to find and although the parking was very busy I found a space easily. The bus came within minutes and on returning the service was just as good. I was most impressed by the bus driver as he actually stopped to try and assist some passengers walking to a different car park, brilliant.
Mr Owen
report review
1  2  3  4  5  6  >

overall rating

87%
customer rating
76% transfers
83% facilities
87% price
86% service
positive: 83%
neutral: 16%
negative: 1%

Jet Parks 1 has been rated 87% by 587 previous customers who have submitted east midlands airport parking reviews.
park and ride
meet and greet