Reviews for Jet Parks 1 at East Midlands Airport page 4

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61-80 of 587 jet parks 1 at east midlands airport reviews


100%
customer-rating
100% transfers
100% facilities
100% price
100% service
We (two adults and two children) arrived at 4.00 am expecting to have a bit of a wait in the cold but the bus arrived very quickly. It was clean, warm and swift. It was the same for the return journey. No complaints at all.
Mrs Sewell
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The camera didn't recognise my number plate and the machine tried to charge me on the way out when I'd already paid. Staff were on hand at the touch of a button to sort all that out though. I may have been a bit irked though, if I'd been jetlagged and gone and stuck my credit card in the machine and got charged twice. Seems like a very easy mistake to make. Overall ok though. Staff were friendly and helpful and I could understand them! Sometimes a problem when communicating through a tiny speaker in the rain.
Mr Hastings
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76%
customer-rating
60% transfers
60% facilities
100% price
80% service
Overall, the service was as expected. However, on return from my holiday the transfer bus taking us back to the site had a totally inadequate amount of luggage space for the number of passengers on board. This resulted in blocked gangways and frantic bag sorting at the various stops en route. Why use buses on an airport parking service which aren't suitable for purpose? Secondly, on exit from the car park, the number plate recognition didn't recognise my car number plate. It automatically raised a message time say I owed a further 60! This was resolved quickly by talking with the staff over the intercom and didn't result in any delay. So, all in all a value for money service but could be improved with regard to the transport capacity.
Mr Thorpe
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The car park was well sign posted and so easy to find. You park and catch a bus within minutes which drops you a few minutes later 20 metres from the departure lounge. Excellent!
Mrs Hall
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70%
customer-rating
80% transfers
60% facilities
60% price
80% service
Booking online was easy. Directions to car park were very good, entry(number plate recognition)worked. Finding a space was more difficult with some cars parked over 2 spaces. No personnel from csr park on site to help. When space eventually found transfer to the terminal building was prompt. On return, again transfer was quick and exit from car park (number plate recognition) worked again. Would definitely use again
Mr Ramsden
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Easy to find, safe, well lit, made the start of my holiday a very plesant one indeed. Rest assured I will fly from East Midlands again.
Mr Kumar
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84%
customer-rating
100% transfers
80% facilities
80% price
80% service
We were very happy with the service received Found and parked the car no problem. Transfer happened quickly there and back. The bus was very full on the return leg of the journey. We had no problem exiting the car park and finding our way home, Would recommend it to anyone flying from East Midlands Airport
Mr Field
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84%
customer-rating
100% transfers
80% facilities
80% price
80% service
A bit of a squeeze as many others also considered it a good priOnce a space was found Once a space was found evrything was fine
Mr Summerfield
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Helpful staff, prompt shuttle buses to and from the airport. Easy to find the car park and a space, a lot less stressful than expected! Will use again.
Miss Finney
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80%
customer-rating
100% transfers
100% facilities
100% price
20% service
It would be better if there was someone there to greet you even if there is a small problem customer service is a must I would look into this !!! But everything else was very good thanks
Mr Williams
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
Long way from terminal but buses were frequent and for once we got a very nice driver!
Mrs Brown
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
Booked to park at East Midlands Airport in Shuttle Economy 1 Parking...however when we got there, Economy 1 was shut and was directed into Economy 2 (next lane, right next to Economy 1). The licence plat recognition didnt work though (maybe because we were expected at Economy 1 perhaps?), but this was quickly and efficiently sorted by the pressing the button on the barrier and speaking to the fella at the other end. Bus came straight away both on arrival and departure. No problems had at either end really. good experience. Would use again.
Mr Brook
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90%
customer-rating
100% transfers
80% facilities
100% price
80% service
Economy shuttle 1 was further away from the airport than we anticipated but the regular shuttle service was very efficient. The car park is very popular and so we had to hunt for a space. Perhaps allotted spaces would have made the parking easier.
Mrs Moorfoot
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The parking was very easy to locate, the bus drivers were very friendly, there was ample space for luggage. We'd definitely use this service again.
Mrs Hakes
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76%
customer-rating
80% transfers
60% facilities
80% price
80% service
It is an economic option, with good directions the distance is not a big deal.
Mr Hunt
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84%
customer-rating
100% transfers
80% facilities
80% price
80% service
Everything ran very smoothly , from parking to catching shuttle bus and the same on our return . Very pleased with the service and great value for money , would definitely use again !!!
Mrs BOWERS
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80%
customer-rating
% transfers
60% facilities
80% price
100% service
no issues but had a bit of a problem dragging the cases over the stones in the car park. They really need a sign as you arrive outside the terminal as that wasn't really clear when you've just arrived back from holiday and you're knackered!
Mr Franks
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70%
customer-rating
80% transfers
60% facilities
80% price
60% service
It is convinent but service is not cheap compare to some other airport ca park
Mr Gao
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84%
customer-rating
100% transfers
80% facilities
80% price
80% service
Even though there were no parking staff on site, the ticket and parking procedure was simple to follow and the bus transfer was quick and efficient. All in all it was good value for money.
Ms Aris
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64%
customer-rating
100% transfers
40% facilities
40% price
80% service
The surface of the car park is too short, even for the small car. Moreover the place are badly demarcated. However, it should be noted that the parking staff is friendly and very helpful.
Miss Jan
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overall rating

87%
customer rating
76% transfers
83% facilities
87% price
86% service
positive: 83%
neutral: 16%
negative: 1%

Jet Parks 1 has been rated 87% by 587 previous customers who have submitted east midlands airport parking reviews.
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