Purple Parking Long Stay reviews page 29

This was the first time that I had used your facility and I would recommend it to others - I was fortunate in that the weather was kind both for departure and return. One would not want too walk too far in windy and wet conditions.

booking in was very easy ,taken right to departure terminal. picked up ok .,

The parking site is not as hard to find as the directions at first imply. The whole experience was faultless. I would use them again

Had to wait half hour or more for transfer bus to arrive from Heathrow.

When we returned to the carpark in torrential rain our driver took us right to our car to save us getting too wet. Brilliant service

We have used this service several times and would recommend to others.

Some distance from Airport, but no problems with transfers or traffic. Coulod only be bettered by on Airport parking.

We found every thing excellent, very prompt service to and from airport although it was rather a long way, but we would use purple parking again.

Transfer out was ok but the transfer back took far too long. We waited a long time for the van and then went via another terminal so it took nearly an hour to get from the airport to our car. Van driver was not friendly or overly helpful.

From my first contact with the Company to the time that I drove out of the car park after my holiday I was treated as the most important of your customers. This was the first time Ihad used Purple Parking but will certainly do so again when the need arises. A thouroughly competent and professional bunch of people who make that customer feel that he is a lot more than just a number. Many thanks

The approach to the park is a bit off putting and rather scruffy, but this of course has nothing to do with Purple Parking. Once you arrive the staff make you feel welcome and the transfers are handled very well. Overall, a good place to park and ride to LHR.

On arriving at the car park my details were quickly retrieved from the system and we parked in the reception area. A short walk to a waiting minibus with our luggage and we were soon on our way to the airport, having left our car key in the ignition for the vehicle to be transferred to the long term parking position while we were away. Four weeks later, while in baggage reclaim, we phoned the number on the ticket given to us on our arrival at the car park, quoted the reference number and were told to go to a specific bus stop outside. After a wait of about 10 minutes, the minibus arrived and we returned to the car park along with 2 other groups of customers. The minibus driver gave us our keys and took us in the minibus to our vehicles. A superb service - no chance of misplacing the car key while we were away, or forgetting where we had parked! I will use Purple Parking again and recommend them without hesitation.

the only downside was having to wait for other passengers' flights to land before we could return to the car park on our return. We probably waited about 30mins which is longer than expected.

My only reservation - in the dark after a long flight it was difficult to find way back to a truck road. Directions for arriving good - departure not so.

Represents good value but just a pity that due to the density of traffic in the area it took awhile to arrive at our terminal (terminal 5)

staff very helpful and friendly easy to find but a bit of a wait for bus on return

The website was straight forward & easy to use & the parking site easy to find. The transfer bus was at hand immediately to take us to the airport in plenty of time. We decided to take up the service of having our own car at the airport ready to pack & drive away on our return (there were four of us so worked out at £5 each which was so worth it), it was there waiting when we got out of baggagge collection & we drove straight home. Many Thanks. Claire.

Everything was done with precision. when we arrived we were greeted with a smile and explained where to go etc... When we arrived back we were picked up promptly and dropped back to our car. brilliant value with peace of mind. never once since using purple parking have I ever worried about the safety of my car. I won't use anyone else now!

I needed to change my booked dates and this was done very efficiently with no fuss at all. Car park is a fair distance from the airport but transfers smooth and well run.

Very good value for money, very accurate, friendly and helpful people.