Reviews for Luton Airparks Park and Ride page 4

Car park was easy to find and staff guided customers through the process if required. Bus arrived in good time there and back and key collection at end of holiday was easy.

When I rang up to explain that my flight had been cancelled and we would be delayed, the person on the end of the telephone was very helpful. When we arrived at the car park one day later than planned, we were not charged any extra. Thank you for excellent service.

It was very straightforward experience. The postcode took my sat nav straight there, the bus was waiting and ready for me. There were always staff on hand, and it was easy to pick up keys. My car was a bit dirty when I came back to it, so not sure where they're parked. And there could be a direction on the way out, as forgot my way back to the motorway!

Given the small amount that I paid for one week's parking at Luton Airparks, I was completely amazed by the technology, efficiency and quality of the environment when I arrived at 5.40am. It represents outstanding value-for-money and the only drawback, which is not the fault of the company, were the delays in getting to and from the airport because of extensive roadworks.

Parking was easy to book easy to find and a smooth operation. late night service just as good as early service. Have used before will use again

The only thing that let it down was on our return and I think the computer system had gone down, so we were unable to collect our keys and had to wait for a member of staff to hand them out. There were about 10 of us waiting. to make it worse was that none of us could get out of the car park using the bar code on the key card and had to wait for staff to manually operate the barrier. Apart from that we would have no problem using them again.

Drop off took 5 mins and collection also 5 mins, good value for money would use again

An efficient service. It was convenient and good value for money. Would recommend to family and friends.

impressed overall. well run and went the extra mile, we'd arrived earlier and somehow they managed to fish out our car. Smiles and help the whole way. Also very easy to use - will use again.

great service the only panic issue was finding the place due to new roads and sat nav being confused.

Very good friendly and helpful staffs. It was good value for money and I would use this service in the future. Many thanks for your good service.

Easy access to car park, helpful friendly staff, good price, will use again.

Efficient, only contact with people are bus drivers who can be quite surly

Cheap easy to get in and get back. The car was waited for me when I came back. You do not need to carry your car keys there are safe on the Car Park.

Drivers could be less jobs worth but better than getting a cab so only a minor observation

Thought the driver on both journeys very friendly will use again next time we fly from Luton.

It was easily signposted and we didn't have to wait for a bus for long.

Friendly staff, excellent services offered and a clean and tidy car park.

Car park easy to find, well sign posted. Very helpful staff, you can check your car in and out yourself. Transfer bus to to and from the airport was prompt. All in all very good experience. Would recommend and use it again in the future.

Really easy, staff were friendly and helpful.. Cheap to use. Would use again.