Holiday Inn reviews

21-34 of 34 glasgow airport holiday inn reviews


63%
customer-rating
60% rooms
80% cleanliness
60% value
80% service
20% dining
80% parking
60% car park
The bathroom door in my room would not close properly. The quality of the fish and chips I ordered from Room Service was very poor. Otherwise, I was comfortable.
Mrs Lithgow
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
When we arrived we told the lady at reception we'd just got married (which was true) and we were given a really good suite as it was vacant, which we thought was very good of her. We were very pleased with our choice of hotel.
Mr Hyslop
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65%
customer-rating
80% rooms
80% cleanliness
60% value
40% service
Great hotel, very handy for the airport, checking in is very difficult due to poor organisation of parking at entrance and the lack of interest from the staff, for a hotel that has regular offers it is let down by its staff
Mr McLachlan
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68%
customer-rating
80% rooms
80% cleanliness
60% value
40% service
80% dining
I found the hotel was very warm and had a nice atmosphere although i found reception wasn't as warm and helpfull. All in all I think the only thing four star about this hotel was the prices
Miss Burns
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75%
customer-rating
80% rooms
80% cleanliness
80% value
60% service
We had booked a twin room on booking in we were given a double room. Although we had our booking form stating we had booked a twin room the hotel were not happy about changing the booking as they said we had booked through an agent and this did not entitle us to stipulate what kind of room we had. They did let us have atwin room but we had to have a smoking room. I would make sure that you take ALL paperwork when booking on the internet and have confirmation of the type of accomodation you are booking.
Mrs Milton
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
I accidentally left my nightdress in the room when I left hurriedly in the morning. Arriving back at reception a week later, lost property was informed and a few minutes later it was returned to me nicely wrapped. I call that service!
Mrs Short
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96%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
On the doorstep of the airport; staff friendly and efficient. Would always be my first choice if need to stay near Glasgow Airport.
Mrs Macdonald
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72%
customer-rating
100% rooms
80% cleanliness
60% value
80% service
40% dining
We were going to order room service, but decided to eat in the restaurant...the bill came to £62. We were shocked, as the food wasn't brilliant. I had steak and to be honest I could buy a better one out the supermarket and taste better than I did in the restaurant. My husband said his dinner was very bland and this was off the main menu. We wish that we had now ate out.
Mrs Henderson
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80%
customer-rating
100% rooms
100% cleanliness
20% value
100% service
My wife and self wanted accommodation as close to the terminal as we were flying early in the morning. The Holiday Inn suited us perfectly, and very reasonable in price when booked as your unnamed hotel. We only had to walk out the door, cross the road, and we were at the terminal.
Mr Wilson
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
I have used this hotel several times, however this booking was best value so far. The rooms are clean and well presented. It is a great start to your holiday when you have that early morning check in.
Charlie
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% parking
On 5th July 2007, me and my partner were travelling to Florida on an early morning flight from Glasgow. We booked into the Holiday Inn so we both were hassle-free before boarding our flight. On booking in to hotel on the 4th July, staying for 1 night, we were very pleased with the services and the bedroom we had, had the best bed ever, that we have slept in. We both woke up feeling fresh and relaxed for our flight to Florida. The staff were very helpful and well-mannered and it was nice to see a smile from the hotel staff. Bearing in mind just 3 days previous, Glasgow airport had been attacked as heard from in the news. This however didn't stop the staff at the Holiday Inn, Glasgow airport smiling at their customers. Marks out of 10 overall we both would give 10. Thank you ever so much.
Mr Mcenhill
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83%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% dining
80% car park
Our stay on 6th July 2007 was very pleasant and saved the hassle of travelling to the airport, and as the hotel is across from the terminal building we did not need a transfer.
Mrs Mcgunnigle
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92%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
80% dining
Closeness of hotel to airport means no need for transfer bus to departure point - it was literally a one minute stroll to check in. The hotel staff were more than helpful, changing our room from non-smoking to smoking. There was plenty of choice if you required to eat in the bar, restaurant or room service.
Mrs V Walker
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72%
customer-rating
80% rooms
100% cleanliness
100% value
100% service
100% dining
40% transfers
40% parking
20% car park
The Hotel was first class. Our room was a little cold and I asked for a heater, which was provided straight away. The staff were extremely helpful and polite, and the room was immaculate. The downside was the Parking - staff were surly and unhelpful. In fact we were a bit worried about leaving the car with this Company. I don't think we would use Glasgow Direct Parking again. They don't understand the concept of "Customer Care" - definitely requires upgrading on their transfer vehicles and their attitude.
Mrs Mcghee
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overall rating

80%
customer-rating
81% rooms
83% service
79% value
85% cleanliness
69% dining
65% transfers
71% parking
60% parking facilities
positive: 79%
neutral: 20%
negative: 0%

Holiday Inn is 1 of 7 Glasgow Airport Hotels and has been rated 80% by 34 previous customers.