Holiday Inn reviews

We wanted to go to the Express by Holiday Inn. It is more convenient with the airport

Great hotel in terms of location and price, would definitely use it again!

at reception I changed from no smoking room to smoking room and was assured that I would still have coffee and tea facilities. it was not a major problem, but I would have liked to have been informed. Still good room and good price.

The parking that we were allocated was outside the hotel, because of the shortness of our trip, and this was very convenient.

Did not receive the room I had booked nor an apology for the mistake. the internet was not working in my room. Was not offered the least bit of help with my luggage even after requesting it. Front desk could not provide directions and made no effort to find them out. For the name and price of the hotel it was extremely disappointing and has ensured I would never recommend or use this hotel again.

Most room service was not available and lights coming away from the walls, we had to tell 3 different people that breakfast was included in our package and breakfast was cold. When checking out, again, they tried to charge us for breakfast but eventually they were happy for us to leave without paying for it despite showing them our confirmation which advised we had paid in advance. On a positive note, perfect location for flying early the next day.

The parking is not on airport but several miles away in Paisley. I would not book this facility again although the hotel was fine.

On arrival my room was unbearably stuffy and with no opening windows. Turning the air-con down to lowest and highest fan rate had no effect as a consequence I spent probably the worst night ever in a hotel room and was booked in for the following evening. I complained by phone the following day and my complaint was handled exceptionaly well, with a change to a suite and complimentary wine and fruit. A refund would have been better but probably my fault for not asking. I would think twice before staying again, though others might be happy with the excess heat.

earlier continental breakfast would be an advantage. Had no time to eat and check in for plane for 8.00am flight. Most people using an airport hotel do so because they are on an early/very early flight. would have liked the opportunity to have had continental breakfast before checking in for flight. Most people using airport hotels do so because they have early/very early departure times.

Two couples booked this deal and one stayed at the Express Holiday Inn The other at the Holiday Inn Glasgow airport, offering free parking. Holiday Inn express has parking within Glasgow airport. Holiday Inn Glasgow airport has parking 2 to 3 miles away in Paisley with a bus shuttle service which was not explaianed at the time of booking 'Nice hotel but short on the details'