Holiday Inn Express reviews

No problems at all - excellent arrangements and facility

A compact but clean and well designed family room for 4 of us. Kids slept on a sofa bed which was adequate. Breakfast was simple but well presented and for the money an excellent stress free start to our skiing holiday. We'd repeat.

In return to my car I found that the nearside back wheel arch had been damaged by another car/trolley or whatever, requiring £200 bodywork repairs!!

Hotel car park was full. Had to unload and move the car to airport parking - await bus and return to hotel. Bit of a pain after a day on the road. Morning transfer to terminal scheduled at 20 min intervals. I wanted the 0500 bus. It showed up at 0510 and then waited till 0520 before departing. If I'd needed the 0520 bus, I'd have travelled at 0520 - a few minutes make all the difference on early departures from Stansted.

I arrived and was a sold a ticket on the shuttle bus, I was then informed that I would need to move my car out of the hotel to the midterm car park, I pointed out if this was the case I would have my shuttle fare back and move my car in the morning and catch the midterm shuttle bus. (By this point it was late and I did not want move the car.) The receptionist refused! It was only when I asked to see the manager that the situation was resolved and I was 'allowed' to park at the hotel. Moral of this-before buying a shuttle ticket check where you will be parking!

I would not chose to travel from Stanstead, as Birmingham is our first choice. However, the Express by Holiday Inn option, with parking, made the experience considerably better

A clean, modern, stylish room. Excellent value for money. Parking well organised. Would definitely do again. Brilliant !

I booked and paid for 8 days' parking but I don't have a car. Perhaps the booking page should be modified so this mistake isn't made so easily.

The parking was offsite from the hotel; which should really have been stated before booking. The hotel bus driver at beginning was dangerous, moving off violently whilst passengers were trying to stow heavy luggage, causing 2 people to fall. Otherwise, a good hotel experience; convenient and of a fair standard.

hotel and parking for the price of just parking,nice hotel,5 minutes to terminal with hotel transfers.a must if you have an early flight.