Highwayman Parking reviews page 5

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gosimply award

81-100 of 289 highwayman parking reviews


70%
customer-rating
60% transfers
80% facilities
60% price
80% service
The arrival mini bus could have been 10 minutes earlier. It was a cold night to stand at a bus stop. Otherwise, the service was good, staff friendly.
Mr Williams
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90%
customer-rating
100% transfers
80% facilities
80% price
100% service
the experience was good i have recently taken up driving and found it as i thought it would be and hope to use the facility whenever i go on holiday
Mr Berry
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Staff were extremely helpful when we missed our flight earlier this month, I could not recommend their service highly enough!
Miss Bedford
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Everything including the personalised directions were of the highest quality. We arrived back slightly later than expected and were picked up immediately and transported back ( the mini bus was waiting for us) This is an excellent service. If earlier than your flight by a long way, the Highwayman pub is right next door to the car park. Which is much cheaper than the airports offerings
Mr Pope
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Easy to find with details provided and easy quick transfer to airport. On return the bus was waiting for us and we was back in our car and on our way home in ten minutes. We will definitely be using this company again.
Mr Horwood
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90%
customer-rating
100% transfers
60% facilities
100% price
100% service
Excellent value for money. we were taken to the airport within 3 mins of arrival. On return the mini bus was waiting with car key in hand. Fantastic, will use again.
Mr Cascarini
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Al little out of the way, but that aside an excellent service. Unfortunately we did not have time to stay for lunch; suggest you market this a bit more.
Mr Petrie
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96%
customer-rating
100% transfers
80% facilities
100% price
100% service
very efficient and prompt service,from start to finish, no waiting around and car ready to go as soon as we got off minibus
Mrs Harrison
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
very good service quick and easy trasfers when we got back they were w
Mrs Hockey
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90%
customer-rating
100% transfers
80% facilities
100% price
80% service
great service did not have to wait at all either on the outwards trip or back everything was fine.
Mr Mitchell
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Will def be using the service again, everything was hassle free from start to finish and it made things so easy. Didn;t even have to worry about finding a parking space as everything is done for you. Thanks for everything, c u next year!
Miss Jelley
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96%
customer-rating
100% transfers
80% facilities
100% price
100% service
punctual, friendly and helpful: couldn't have asked for a better service.
40%
customer-rating
60% transfers
40% facilities
40% price
20% service
We couldn't find the Highwayman Parking for a start but that was mainly our fault, we didn't realise how far away it was from the airport. As soon as we arrived we were greeted by an agressive, miserable, unprofessional man who directed us into car parking spaces whilst shaking his head at us. We walked into the office and waited for him to finish serving customers in front of us. I asked him if he wanted the confirmation number and he was SO RUDE I could've nearly cried. He looked at me like I was something off his shoe and very rudely said "WHY WOULD I WANT THAT, WHAT USE IS THAT TO ME?" I was taken aback, so was my Mum and 12 year old brother, my boyfriend continued to deal with the man as I just couldn't speak anymore. He was digustingly rude and I would never recommend this to anyone. He ruined the start of my holiday!
Ms REES
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96%
customer-rating
100% transfers
100% facilities
100% price
80% service
However, I do think the website should explain more clearly where the drop off and pick up occurs at the airport. It is not explained that it is a five minute walk to the terminal building. With three children and luggage it was not the easiest start or end to the holiday. Otherwise the parking facilities, check in, bus, staff was good.
Mrs Anderson
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84%
customer-rating
80% transfers
80% facilities
100% price
80% service
It was very efficient and the staff were very helpful. I would recommend Highwayman parking
Mr Davis
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60%
customer-rating
60% transfers
60% facilities
60% price
60% service
Very difficult to find due to lack of clear directions along the road. Very long walk especially for an elderly couple pulling two suitcases from being dropped off by the minibus to the terminal building at 5am in the morning! We would have to think twice about using this facility in the future.
Mrs WYNNE
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Really friendly staff, excellent customer service/communication. Transferred me straight away to the airport and were not cross with me for being late! They were there to pick me up when I returned. All very efficient.
Miss Bowditch
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60%
customer-rating
60% transfers
60% facilities
60% price
60% service
It would be helpful to inform customers that there is quite a walk to the terminal from the drop-off point.
Mrs CULL
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70%
customer-rating
40% transfers
80% facilities
80% price
80% service
I was very impressed with general level of service. However, we were only told on the day that the minibus would not be dropping us at the terminal building of Cardiff airport and had to walk a few hundred yards with cases/pram etc.. The reason for this was due to works being undertaken at the airport which I can accept but why weren't we told before hand.
Mr Hopkins
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
we had never been to cardiff airport or the highwayman carpark, the directions were clear and easy to follow. when we arrived the staff were efficient and professional. The transfer took a couple of mins with a very friendly driver, the pick up details that were given were also clear. When we arrived back the mini bus was waiting for us, we got back very quickly, with a nice driver again, the car was waiting and off we went. No problems, will definatly use them again
Miss Mitchell
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overall rating

92%
customer rating
80% transfers
90% facilities
93% price
93% service
positive: 94%
neutral: 6%
negative: 0%

Highwayman Parking has been rated 92% by 289 previous customers who have submitted cardiff airport parking reviews.
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