Aspire Lounge reviews

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21-40 of 76 aspire lounge reviews


100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Very impressed will definately use again was worth every penny thankyou.
Mrs Keating
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60%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
60% facilities
20% service
60% value
Due to a flight delay, asked if it was possible to extend our stay by 1 hour. Told it was only possible if we paid 20 each which would entitle us to stay for 3 hours. I explained we only required a 1 hour extension and offered to pay 10 each but they seemed totally uninterested in meeting our needs, the lounge wasn't even half full at the time. Never again.
Mr Foyle
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84%
customer-rating
80% comfort
100% cleanliness
80% food/drinks
60% facilities
80% service
100% value
There could have been a a few hot snacks avaialable rather than just rolls, cheese, and cakes etc and as you were the only lounge available due to building works your staff looked after myself and the rest of my party very well indeed.
Mr Jones
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
Value for money, would have liked the option of self service hot breakfast, as well as continental. Will use again
Mr Rushton
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74%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
60% facilities
80% service
80% value
The lounge was clean and comfortable but quite busy. The quality of the food was ok - not much in the way of fresh food as it was all packets and wrapped but it's an economic way to spend a few hours at Gatwick
Mrs Yates
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74%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
80% facilities
80% service
60% value
Generally speaking, this was a good choice for us to spend the time between check in and departure. However, on the morning of 10th September, there was only one tea & coffee machine working and that also developed problems at one point. It was disappointing that fresh rather than machine hot drinks were not available. Not everyone wants or is able to drink alcohol prior to a flight at that time of day. There was also only a limited menu of food. Our previous experience in a different lounge, where a full menu was available for the same price meant that we were disappointed in the value for money.
Mr Henchley
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44%
customer-rating
60% comfort
60% cleanliness
20% food/drinks
60% facilities
40% service
20% value
Usually use No.1 Traveller but as this lounge was 2.50 cheaper I thought I'd give it a go. There were no sandwiches, pizza's or fruit and everything was self service. Guess who I'll use next time?
Mrs Egan
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
This was our first time booking a lounge and will definately always book a lounge for future trips .It was well worth it for comfort ,food, drinks and hospitality .
Mrs Garland
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70%
customer-rating
60% comfort
80% cleanliness
60% food/drinks
60% facilities
80% service
80% value
The staff were very courteous and ensured that the room was kept clean and tidy however , the Lounge itself was a little 'tired ' looking and was pretty crowded throughout our stay.
Mr Ryan
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Offers very good value for money and welcoming receptionists and easy to find. A quiet oasis in a sea of chaos and the marble cake was pretty good too!
Mr Carver
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
We thought it was excellent value for money. The lounge was very comfortable and a serene oasis from the madness of the rest of the airport. The staff were very helpful & friendly and it was the perfect ending to our perfect holiday. Many thanks to all who looked after us.
Mr Patton
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
It is useful to escape the hustle and bustle within the airport building, and be able to relax for a couple of hours or so in the comfort of a lounge,which has all the facilities you would need to help in preparation before rejoining the crowds to locate your flight.
Mr MacKay
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60%
customer-rating
60% comfort
80% cleanliness
60% food/drinks
60% facilities
60% service
40% value
there was very little choice by way of snacks and the staff seemd to be in a hurry to clear away the eveing food ready for the morning. Not overly impressed with choice of snacks. No fresh foods , all in plastic wrappers
Mrs Rosoman
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76%
customer-rating
60% comfort
100% cleanliness
80% food/drinks
80% facilities
60% service
80% value
Pleasant period of relaxation before our early morning flight allowing time for a light breakfast in quiet & peaceful environment.
Mr Knowles
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
home from home,peace and quiet,tv & newspapers.plenty of snacks and drinks,many varieties
Mr Levett
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50%
customer-rating
40% comfort
80% cleanliness
40% food/drinks
40% facilities
60% service
40% value
Far too many persons allowed in the lounge which was over-crowded and uncomfortable. Range of food available poor. The lounge compares very badly wwith other lounges we have used in LGW and Heathrow. Extremely disappointed.
Mr Kerrane
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70%
customer-rating
60% comfort
60% cleanliness
80% food/drinks
80% facilities
60% service
80% value
The food and drinks were well stocked, the seating comfortable, although I expect numbers have to be restricted as there were not huge numbers of seats. It was good to have a separate, enclosed area for families with children, both for them and for the other customers.
Mrs Pye
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76%
customer-rating
80% comfort
60% cleanliness
60% food/drinks
60% facilities
100% service
100% value
I did not expect to use the full 3 hours but with a flight delay we were able to remain in the lounge and relax in comfort with food and drinks.
100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
The lounge is a treat for us to start our holiday. We can relax in peace and quiet without the crowds and noise of the airport passengers. We can relax, have a few drinks and chat in comfort. This lounge for us was one of the best that we have used. Light and airy. Thanks for getting our holiday off to a great start.
Mrs Uden
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84%
customer-rating
80% comfort
100% cleanliness
60% food/drinks
80% facilities
80% service
100% value
I think that the main thing that my stay at Servisair Lounge was relaxing. The food was a bit OK, not exciting. But Facilities very clean. Only down point was when asked by member of staff at Gatwick, where I was going, when I said Edinburgh, he said oh thats a shame. I love Edinburgh, so not very diplomatic. But on the whole great.
Ms Sloan
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overall rating

80%
customer-rating
80% comfort
86% cleanliness
77% food/drinks
80% facilities
81% service
80% value
Aspire Lounge is 1 of 6 Gatwick Airport Lounges and has been rated 80% by 76 previous customers.

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