APH Park and Ride reviews page 29

We had used Aph before and again we received a very good service. The transferes to and from the airport were very efficient and on time and all the staff are polite and curteous. You do hear horror stories about leaving your car with some car parking companies but i have no doubt your vehicle is safe with APH. We will defenitley use them again.

Directions to the car park were easy to follow. Within 20 minutes of arriving at APH we were dropped off at the airport. On return we were asked to phone before we collected our luggage, but it arrived as we entered the bagage hall. We went through customs and phoned as we headed to the pick up point. We waited 5 minutes and the coach arrived. Then the driver received a phone call to inform him two more passengers were on their way. He appologised and waited 3 minutes and they turned up. On arrival at the car park our car was only 20 metres from the checkout. Again in less than half an hour from phoning we were on our way home. All this and it was just turned midnight. Excellent first class service.

I've used a few car parking facilities over many years and APH is one I have never had any issues with, they provide what is "stated on box". This holiday was the first 2 weeks for a while and I expected to have to pay more than I did with APH for my total of (or part of) 16 days. Would not hesitate to use them again if they still came out cheaper than any of the others I have used before and like the service offered. They are ones I would not use again!

As with all this type of parking it is too expensive but APH was the cheapest on offer and they treated my family and I very well. The transfers were punctual and the staff attentive.

I was grateful for the friendly and helpful staff as it was the first time I had done this journey alone. It WAS efficient particularly in the dark and rain on my return. Thank you all.

They managed to damage my newly bought car and wouldn't admit responsibility despite photographic evidence.

This is not the first time that I have used APH and to date I have no complaints

Polite and friendly staff, punctual and easy transfer, car ready for collection upon our retun. All in all a good value for money service

everything was as described on the website, and i would definately use again!

Service was prompt and Staff Polite. Coaches were waiting both out and inbound. Did seem odd that Car park was at the back of a petrol station but no bother. Will happily use again and recommend to others.

The directions to APH were very clear and easy to follow especially as we did not know the area. Every thing was very quick and simple at reception on leaving and returning. The coaches were clean, warm and comfortable. We will use APH again and gosimlpy.com inm future. Maureen Carpenter

The only criticism I have .............. I think the office should have made it clearer that I had to look at my ticket receipt to find out which bus stop I should head for to collect my coach. As it was, on my return I went up and down, up and down - in the end I had to ring the office to find out what to do.

Arrived early, no problem. Transfers are quick and simple. Pick up was in early morning after flight delay, but was still brilliant. Cannot fault.

Very efficient - only had to wait a few moments before getting on the coach in either direction. Reassuring to receive a reminder e-mail beforehand. Site was easy to find.

Staff, Convenience, transfers speed of check in, location all fist class

Great prompt service where the staff were v helpful when dealing with myself when I arrived and equally when I returned.

Place was easy to find. A little way out, but the price reflects that. Serice was good by the staff. Bus driver helpful with the cases. Drop off point a little way from the terminal, but not sure if that's a permanent thing or if it's because of the building work at Gatwick. Phone answered promptly when we rang to get picked up. Everything perfect with the car. No marks, no extra mileage. As mentioned before, as good service for the price, and we will use them again

This was the first time we had used APH AND I can insure that we will always be using APH from now on. The direction on the e-mail was excellent, as we arrived we had a warm welcome from the staff (even though it was 4:30 in the morning), we check in our car got escorted to the transfer coach were our luggae was put in by the driver, in no time we was at the terminal, everything was perfect........

Flying out the experience was perfect, a simple procedure dropping off the car, and it took barely 15 minutes from driving in the entrance of the car park to being dropped at the South terminal. On our return, the bus was already waiting at the stop at South Terminal, and it departed quite quickly. When we arrived at North Terminal to pick up people there, nobody was waiting but just as were about to leave, the driver was radioed to say various passengers were nearby but couldn't find the stop. From the drivers' comments, this was clearly a common occurrence. After some messing about, the missing passengers were located and the remainder of the experience was fine, picking up the car nice and quickly. However, due to the delays, the total time from reaching our bus stop to picking up our car was more like 45 minutes. I understand that the airport have moved the bus stops at North Terminal for all 'off airport' parking recently. However, the instructions given to APH customers did not seem to have been updated - the instructions for South Terminal were perfect but for North were quite vague, and I felt this had led to the various passengers getting lost and delaying our return to the car.

A bit fiddly setting the satnav to route to the carpark but once I was there the staff were quick and friendly. Parked the car outside their arrivals office, left them the key and boarded the bus. Bus took 10 mins to get to Gatwick and I was on my way on holiday. When you get back to go bus stop 13 and wait for the bus, ours came within 10 minutes so not too bad. Another 10m journey to the carpark and your car is there ready for you. Fantastic. Very good value for money and no hassles at all.