APH Park and Ride reviews page 39

We were surprised at how cheerful everyone was; such a change from what we've come to expect. Would definitely use them again.

Directions to parking were good, cost is very competitive and the transfers to and from Gatwick were very prompt - very little waiting. Most important the car was in safe hands, too. I'll certainly use APH again.

The car park facilties were excellent, the staff friendly and the coaches always waiting to take you to and from the car park, an A grade service

Used before and as always very helpfull and did what it said on the tin!!!!

Ours was a two car trip. One parked on airport and the other at APH. Despite being farther away, APH had me in my car and en route home every bit as quickly as my friends who parked on airport. The wait for the return coach was brief as was my time in reception in both directions as the staff were efficient and the process was slick. I've tried all ways of leaving the car at Gatwick now and APH are currently my favourite.

Even in the early hours of the morning, the coach was there, the staff were friendly. Well done.

Excellent service, would like to be closer, perhaps more than expecting to pay.

This is the fourth time of parking at APH Gatwick and will continue to do so as it takes all the stress out of finding parking at the airport. Our car is protected against vandalism and theft and the transfer to the airport terminals are hassle free. Friendly and helpful staff at all times, what more could any one want. A very big thank you "APH"

Have used APH twice now and always satisfied with the car park itself, friendliness of staff and efficient service including transfer and of course the price. Can highly recommend APH!

As we were caught up in the ash cloud episode we arrived and were told that we would not be flying that day but they took us to the airport to find out more information. We were told at the airport that our holiday had been cancelled so we then phoned APH and returned to collect our car and told they would honour our booking if we rebooked within 20 days which we were able to do. All staff were very friendly and helpful. Many thanks.

They charged me an extra £5 because I was held over due to volcanic ash for 24 hours. I use them all the time when we fly from gatwick and it seemed petty and not good customer service to apply a charge for something out of our control.

The car park is a few miles away from the airport, so you have to allow extra time. We were lucky in that the coach driver waited a few seconds for us, so we had no wait at all for a shuttle on our outward journey. Returning, we waited about 10 mins for the bus. Would definitely use the service again.

The staff were all extremely friendly and efficient, especially at 3 am! The transfer to and from the airport was very good. The staff were very helpful when we were delayed in Portugal by the ash cloud. One e mail sorted out the extended parking. I would certainly use this facility again.

Very easy, relaxed and troublefree service. Polite, helpful staff ensured easy transfers to and from the airport. Would not hesitate to use again.

Had to change car details, emailed with the details, within that hour I was notified the new car details had been taken, brilliant service, can't fault it!!!

From the word go we were treated respectfully, competantly and in comfort by staff and drivers. A much appreciated experience. Thank you

The staff levels were sufficient to process everything without a lot of queing and everyone was very helpful. It would be my first choice when I next fly from Gatwick.

highly professional user friendly got me in and out of one of my least favoutite airports quickly and efficiently will always use them when i have to use gatwick

Transfer back from airport delayed due to number of passengers, could not get on until third bus. Additional charge due to 7 days delay reasonable Car ready and waiting when we arrived. Will use again.

No problems with this parking company. I've used them before and will continue to use the when I travel from Gatwick. The prices are keen and the transfers to and from the airort are smoth and drama free. The administration on return managed to run efficiently despite the chaos caused by five days of flight cancellations. I can not fault APH Gatwick on anything.