MBW Meet and Greet Parking reviews page 8

You cannot fault the service of MBW our flight was nearly 3 hours late but was greeted by a lovely lady and no mention of the inconvenience. Thankyou

Absolutely excellent service - great customer relations - no waiting around at all. Wish I'd discovered MBW years ago - would recommend without hesitation - will certainly use again.

We booked the service for meet and greet at Heathrow airport Terminal Two on 23.12.14. The instructions given to us were precise and clear. Calls to the service were answered immediately by very polite operators. Our car was collected and delivered back to us promptly. All this for an exceptional price compared to others. This service certainly took all of the of the hassle of parking away from us leaving us to enjoy our holiday. I would most certainly use this service again and recommend it to others. A very slick operation.

I have not used this type of service before but now I will use it every time. I cant believe I haven't used it before!!

Great service - no waiting and very helpful, polite staff. Wouls definitely recommend.

We were running late because traffic was crawling on the M25. Stressful enough when you are trying to catch a flight but MBW just kept in touch by phone and were hugely reassuring that they would adjust the meet and greet time accordingly. Left from terminal 2 and returned to terminal 5 and this would have been a palaver if we had chosen short term parking. Using MBW meant it was no problem, and cheaper than conventional parking too. Great.

Driving into Terminal Five is not for the fainthearted. The signing is poor and even following the MBW instructions resulted in our driving round three times to find the correct drop-off level 4 - The BAA Valet drop off point is clear but it is not the one you want. NB this is not my first time so I thought I would get it right this time - I was wrong. Perhaps a few pictures of actual views of the junctions with arrows showing the lane to take might help.

Perfect start & finish to a holiday - all went smoothly, drop off point instructions easy to follow. Somebody ready to take car when we arrived. Car arrived within minutes on our return. Staff helpful & courteous.

Really good, really easy experience. No complaints at all. I always use MBW and they are always correct and as it should be

As we used to fly from Terminal 3 to Canada we always parked in a nearby NCP car park. However, we now fly from Terminal 2 and have to say that we were delighted with the service we got from MBW. We go at least twice a year to Canada, so will be using them again.

Booking was straightforward and simple and the information sent was very comprehensive yet easy to follow. The price was extremely competitive and incredibly good value - not much more than the usual price for parking off-airport! The whole procedure, from calling 30 minutes prior to drop off, meeting at the designated place at the airport, recontacting after collecting luggage, the wait for the car to be returned, the condition and mileage recorded on the car was effortless and efficient. I was blown away by the service I received from start to finish and would not hesitate to use MBW Meet and Greet again. Thank you very much for a great experience. Keep up the good work!

Our driver was waiting to collect our vehicle when we arrived at T2 and even called us to check everything was ok once we had landed on our return. The whole process went very smoothly and I will use it the next time I travel from Heathrow.

A very competitive price (cheaper than a cab) for an excellent service. Please don't change the radio station or temperature up to 28 degrees though; lets you down! Would recommend highly despite minor irritations though.

Very pleased saved me lot of time & hassle , no doubt will recommend & will use it again

On return my mobile phone was out of battery, and nobody was at the collection point to tell I had arrived. They do not track your return flight and have car waiting - you have to call to advise of your arrival. However, when a kind gentleman lent me his mobile phone, they came promptly, and service was good. Experience when I dropped off the car was also very good. Nice people.

Excellent service - couldn't have been better. Very punctual (both ways) and just a short lift into the airport - brilliant!

All very good and efficient. I am not used to using terminal 4 so a sketch of drop off and pick up location would have helped. However on both instances the staff helped find me and made the whole experience easy. I arrived back 7 hours delayed and received a reassuring call as soon as I disembarked. Many thanks

Very easy to use, just phone up about 30 mins before arriving and they will be there to meet you. Same for returning! Car is kept safe in a gated area with security - I know this because I have a dashcam in the car and I watched the recording back after my return!

Can recommend this service; service exchanges were fast, friendly and punctually delivered.

Convenient location and drivers on time and responsive to calls we made regarding our arrival. Quick and easy.