MBW Meet and Greet Parking reviews page 12

Everything about my MBW experience was excellent. Polite and friendly staff; helpful and efficient on the phone; car taken straight from me when I arrived; car waiting ready for me when I returned so I was driving out the airport within 5 minutes of getting through customs. I can't think of any way that the service could be improved.

Just remember when you first use this service at T5, to really keep to the left hand most lane (Level 4) when approaching the car park barriers - if you go to a lower level you will have to exit and try again.

The person who was collecting my car from me was there waiting for me. He helped to get the cases out of the car with out being asked. the car was waiting for me when I got up to the pick up point. He went all round the car with me to check the condition of my car and asked if I was happy. I would recommend this company to anyone and will be using again

This is the first time I have used this service and I find it very useful and the valued for money. On my arrival, it was nearly midnight and the driver was waiting for me when I arrived to the car park. Definitely, I will use this service again. Thank you.

Even though we had to be at the airport at 4.45a.m. the staff were waiting and very pleasant! Felt very easy and calm leaving our car with them! On our return, I got our landing time wrong.... phoned the company and our car was returned within 15 minutes of the call! Excellent service and it looked like they had given our car a wash on the outside! Thank you to all, will certainly use again. "A Very Happy Customer"!!!

On this occassion I got badly held up on the motorway, this was not a problem for MBK who kept in touch with my progress by phone. Frankly it was a relief to know I could just drop my car and just dash into the terminal and still catch my flight. Great service.

What is important to me is that the service is on time and the car comes back in the condition it was left in. Both of these criteria were met. Staff were very courteous . A short time was spent reviewing the condition of the car for dents and scratches at drop off and the same on pick up. The previous company I used did not do this. My car is quite wide and the ramps at Heathrow are unnecessarily narrow.

A very efficient service with excellent prompt delivery on return, very polite drivers both on collection and delivery, Car was a little more grubby on return, slashed mud outside and foot well mats dirtied, nothing major or worrying though. Very good value, I would definitely use again

Service was excellent and particularly as we were delayed in baggage hall due to lost bags - no problem waiting for us to get through.

Great service that makes travelling just that bit easier. Will definitely use this company again.

I wondered how this would be as it was much cheaper than most other meet and greets but it was really really great and I look forward to using MBW next time I travel.

i can recommend this hassle free option to drop off, park and collect your car at your terminal parking. Just catch the elevator to check in; no stress!

Courteous staff and punctual. Great service at a great price. Would definitely use them again.

second time i have used MBM... very good very efficient and certainly i will use them again.

No problems encountered. Even on realising that the departure terminal had changed from our original booking, shortly before calling MBW prior to our arrival at Heathrow, did not present a problem. The operator provided new instructions for the meet and greet and the attendant was waiting when we arrived. Happy with the service and felt that it was reasonably priced.

Even though I arrived 10 minutes later than I told them, they were waiting at Level4 with a smile, and I was on my way with my receipt in less than a minute. I would definitely use this service again.

Excellent service , no issues , or waiting around , driver was at car park on arrival, and car was waiting for us on return ,in same condition as we left it , with minimal extra Miles on trip counter .

A very helpful and efficient company. They called me before I arrived at Heathrow and also before I had my luggage upon my return!!! Sadly my car had a puncture upon return but they changed my wheel before I could collect it and we were really impressed. I will use them again without doubt.

Driver very punctual. This was very helpful on the return journey when we had a five hour drive home from Heathrow. Will certainly be using them again.

We were promptly met at the designated place in Terminal 1 on departure and it took only 15 minutes for the car to arrive at Terminal 1 on return. All the paperwork was speedy and the overall service was excellent.