Ibis Hotel reviews

1-20 of 52 ibis hotel birmingham airport reviews


100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
Used this Ibis hotel with car parking facilities (Airparks) before and cannot fault it. Two minutes walk from hotel to airport check-in!
Mrs Austin
report review
100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
We did not have the use we should due to a major change of flight time. But apart from a bit of a delay finding the second of the two bookings I made when we did get to our rooms we were very pleased. Beds comfortable all the amenities we needed all in all a very pleasant experience and would stay again.
Mrs Benham
report review
100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
Hotel facilities were excellent. Except, do check that unless you actually require it, your room does not include a disabled bathroom, as the design of this facility did not incorporate a shower tray, the water pressure was fixed to power and although there was a shower curtain and drain, within half a minute the whole bathroom floor was under water! When reported to the reception they immediately rectified the flood with mops and towels and offered to move us to another room, but since we were only staying one night we opted to stay put.
Mrs Alison Austin
report review
100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
the plug was blocked, the receptionist was very unfriendly - seemed to be a problem to check us in a mildly friendly manner and also gave us incorrect directions to the airport departures
Ms Mueller
report review
92%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
80% parking
80% car park
A nice room that actually had a view. Totally suitable for my needs for the night before travel. Location excellent
Mr Wyatt
report review
86%
customer-rating
80% rooms
100% cleanliness
100% value
100% service
80% dining
60% parking
My only fault was the lack of directions to the Airparks Car Park. Not having been given an address or post code, we found it extremely difficult to find. Luckily a very friendly and helpful policeman gave us very good directions. The shuttle service was very good.
Mr Phillips
report review
100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% parking
100% car park
This was the first time that my wife and I had used this service and we were both very impressed.
Mr Maunder
report review
100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
Only negative was the difficulty of locating the Airparks car park without satnav (I ended up in Coventry!)
Mrs Fitt
report review
80%
customer-rating
80% rooms
100% cleanliness
80% value
60% service
The overall experience was fine. The room was clean and comfortable, although not massive. The bathroom was quirky but clean and all worked well. The bed was comfortable and it had nice bedding. A little more space to pull up at the front of the hotel to unload would have helped. Also I was meant to have information about car parking but this was not sent to me so I had to ask the receptionist at the hotel, who was tied up with another customer, while my partner waited in the car outside unable to park. Otherwise a good experience.
Mr Cook
report review
92%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
60% dining
Would recommend this hotel - location excellent and parking package worked really well.
Mrs Keens
report review
1  2  3  >

overall rating

88%
customer-rating
90% rooms
88% service
91% value
94% cleanliness
71% dining
80% transfers
80% parking
78% parking facilities
positive: 94%
neutral: 5%
negative: 0%

Ibis Hotel is 1 of 13 Birmingham Airport Hotels and has been rated 88% by 52 previous customers.