Novotel Hotel reviews

1-19 of 19 birmingham airport novotel hotel reviews


80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% dining
Nice hotel and very comfortable. Ordered dinner and was led into false sense of security about the price. Most expensive one course i have ever paid for and then they hit me for a 13.95 breakfast and all because i hadn't managed to book through my regular hotel booking website where my breakfast comes free. Nice work Novotel!!! NOT!!!!
Mr Everett
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83%
customer-rating
80% rooms
80% cleanliness
80% value
100% service
80% dining
80% transfers
80% parking
We would definately stay again and got our holiday off to a good start. The cost of wine was however a little excessive
Mr Shiers
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% transfers
80% parking
80% car park
Got exactly what I wanted and will certainly use the service in future. Used the meet and greet service and was impressed with the professionalism of the driver who met me at BHM airport on my return. Very much appreciated and I felt money well spent.
Mr Roger Jones
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% car park
What better than to wake refreshed, power shower, breakfast and walk across the road to check in. An excellent start to any trip. Staff service as always with Novotel was top end.
Mrs Haslem
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91%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
100% transfers
100% parking
80% car park
Nice hotel, extremely handy for early flights at the airport - surprisingly quiet - you literally fall out of bed into the airport terminal.
Ms McIntyre
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55%
customer-rating
80% rooms
80% cleanliness
20% value
40% service
I had not realised I'd bought a day only reservavtion with this hotel. Your site did not give me warning before I confirmed ny booking. This costs me a great deal of extra money to change my booking to an overnight stay. I am very angry and disappointed with your organbisation for allowing me to make this mistake.
Dr Mann
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% car park
The monorail from the station taking you right to the airport where you just step out of the terminal and cross the road is brilliant - it couldn't be easier to get to. The hotel staff are friendly and helpful. The room was very clean and comfortable. Smashing!
Mrs Turnbull
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
The only problem was getting to the hotel as the glasgow bombing had hit, got the meet and greet service on the way back fantastic service well worth the £20.00 will use this company again.
Mr Curtis
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71%
customer-rating
60% rooms
80% cleanliness
80% value
100% service
60% dining
60% transfers
60% car park
Very convenient for departures. Hotel staff very accommodating & professional. Car parking too far away unless you know your way around Birmingham.
Mrs Willis
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overall rating

86%
customer-rating
89% rooms
84% service
83% value
90% cleanliness
80% dining
85% transfers
92% parking
85% parking facilities
positive: 94%
neutral: 5%
negative: 0%

Novotel Hotel is 1 of 13 Birmingham Airport Hotels and has been rated 86% by 19 previous customers.