Ramada Encore NEC reviews

1-20 of 24 ramada encore nec hotel reviews


62%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% dining
20% transfers
20% parking
60% car park
We were disappointed with the proximity to the airport and found it further than advertised. With two small children and a 5am departure we were dependent on taxis to get us to and from the terminal and for a round trip this cost 25. We could have stayed further away for less in a hotel that provided transfer facilities and therefore avoid the taxi hassle & expense. Despite this I can't fault the dining facilities or the family room which were more than acceptable. I would recommend this hotel if you didn't have little ones and could therefore easily manage the 5 minutes plus walk to the monorail, assuming it was open which it wasn't when we flew out!!
Mrs Mansfield
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% parking
100% car park
A clean and friendly hotel, a short walk (10mins) from the airport. Good parking. Beer's a bit on the steep side though!
Mr Beech
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92%
customer-rating
80% rooms
100% cleanliness
80% value
100% service
80% dining
100% parking
100% car park
nice friendly atmosphere a good standard of food and great parking facilities.
Mr Swan
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76%
customer-rating
80% rooms
100% cleanliness
80% value
40% service
Overall the hotel and facilities were excellent but when we arrived at approx 01:30 in the morning there was no-one on reception and no-one around to ask. There was a party in the bar and it seems the reception staff were doubling as bar staff as well. The gentleman on duty was very polite but obviously a little over stretched so perhaps this needs addressing in future
Mrs Ross-MacKenzie
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52%
customer-rating
60% rooms
60% cleanliness
40% value
60% service
20% transfers
60% parking
60% car park
Was not near the airport it was much too far to walk. Taxi was expensive. Would not use again. Better to pick further hotel with free transfer service.
Mrs Semple
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
I have already emailed the hotel direct to thank them for the outstanding customer service. We stayed with them before our flight from Birmingham and everything was wonderful. On our return the snow had landed and we stayed overnight nearby as Ramada Encore was full but they helped with the tel no of the excellent Premier Inn. On returning the next morning to collect our snowbound car, the Receptionist organised warm water in a champagne bucket to unfreeze our locks and then helped with calls to the AA. She then comandeered a colleague to help my husband jump start our car all way above and beyone that expected as "normal" service and we will definitely recommend them to everyone and stay again ourselves. Also really excellent value for money for a family room with car parking for a week so close to the airport - WELL DONE!!!
Mrs Amiri
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
Unequivocally the best located hotel for flying from Birmingham Airport!
Dr Randle
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
Excellent value for money, will definitely use again when flying from Birmingham
Mrs Gomersall
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
Brilliant location, very modern clean with decent sized rooms. Staff were very helpful and when I travel again from Birmingham airport I will definately use this hotel again. Used the car park for a week as well and it was secure and spacious.
Mr Carey
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98%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
100% car park
I found the hotel location/facilities/food and cleanliness excellent, I would recommend anyone to use this hotel.
Mr Lees
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overall rating

84%
customer-rating
85% rooms
82% service
83% value
85% cleanliness
77% dining
68% transfers
86% parking
87% parking facilities
positive: 83%
neutral: 16%
negative: 0%

Ramada Encore NEC is 1 of 13 Birmingham Airport Hotels and has been rated 84% by 24 previous customers.