Executive Lounge reviews

1-20 of 43 executive lounge reviews


60%
customer-rating
80% comfort
80% cleanliness
40% food/drinks
60% facilities
60% service
40% value
Ok of you want to drink loads before holidays! Not much choice to drink. The lager was disgusting my husband informed me? Wines,whiskey,vodka,baileys,gin, none of which I like? We expected buffet food like rolls, pasties etc but it was only snacks like crisps, nuts, croissants and welsh cakes. It was a pleasant enough place to stay but for me personally I never got my money's worth for what I was able to eat or drink but my husband loved it
Mrs Morris
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
we had never used the lounge before but decided to treat ourselves on our flight to our honeymoon. The lounge was peaceful, clean with plenty of drinks and nibbles/snacks. Th receptionist was polite and helpful and we received a 10% discount voucher to spend on duty free (went on estee lauder makeup!) We had a fantastic couple of hours in a peaceful stressfree environment relaxing with a couple of glasses of chilled delicious wine, newspapers and wide screen t.v and i cannot recommend it highly enough! we will always be booking the lounge for any future flights from now on!
Miss Bowden
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
you walk in the lounge, hand your reservation slip to the receptionist and RELAX. snacks and drinks are available plus the comfort of the leather chairs all lead to a great way to start your trip. when travelling from Cardiff I always book the lounge.
Mr Hall
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76%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
80% facilities
80% service
80% value
Met with a welcome and well looked after during my stay in the lounge. Somtimes the airconditioning can be a little too cold. But good value for money.
Mr McCarthy
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
My wife and I always enjoy the executive lounge but the snacks available were considerably reduced from our previous experience which may mean we will have to reconsider using it on our next flight out of Cardiff - or was it affected by the Ryder Cup Team.
Mr Daniel
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76%
customer-rating
100% comfort
100% cleanliness
40% food/drinks
80% facilities
80% service
60% value
There was no botttled water in the cabinets. I can only assume that these have been taken away because a few greedy customers take them out of the lounge, which means that everyone suffers. Seems a bit petty and mean.
Mr Rees
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
After the final few days in work it was great to be able to sit in a calm comfortable area and relax. A glass of wine and some "chillout" time meant we were relaxed for the flight and the holiday had really started. Excellent.
Mr Radford
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94%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
100% value
As a priority pass member I often use airline lounges. I had never been to this one before and booked it as a treat for my parents who were travelling with me. I will be back!!! A very good selection of drinks. Main spirits present, Carlsberg and Carling and also Ales. Snacks were biscuits, crisps and fruit. Very clean, very quiet and certainly most relaxing. I strongly recommend this lounge.
Mr Graham
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96%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
80% facilities
100% service
100% value
I have used the lounge at Cardiff Wales airport on many occasions. I am not a confident fligher, and find it a very relaxing way to start my holiday,
Mr Hatton
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90%
customer-rating
80% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
100% value
I only use Cardiff airport for holiday travel, and had never thought of using this facility, although I knew of its existance. For the first time in many years I was travelling on my own and was persuaded that I should use the lounge. I can not understand why we hadn't been using it for years. A calm oasis. As for value - on line discount was good; even better discount if I had just turned up on the day!
Mr Cameron
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overall rating

91%
customer-rating
93% comfort
97% cleanliness
84% food/drinks
89% facilities
93% service
90% value

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