Aspire Lounge reviews

21-40 of 100 aspire lounge reviews


46%
customer-rating
60% comfort
60% cleanliness
20% food/drinks
60% facilities
40% service
40% value
Arrived at about 1030 and found the lounge to be very busy. We found a couple of chairs and had a look around to see what was available. In the hot food cabinet I saw one bacon roll,as there were two of us we would have liked one each, I saw a male member of staff and asked if some more were coming out and was curtly told thats all there is, its soup from now on. We found the food selection very poor compared to the lounge we went to last year and will not be returning.
Mr Moore
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96%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
100% value
feel we need copies to take away of newspapers i.e daily mail daily express. Otherwise excellent lounge
Mrs Westlake
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76%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
80% facilities
80% service
80% value
Perfect spot to get away from the chaos of North Terminal. Relaxed with newspaper,bloody mary and bacon roll. Perfect start to weekend break.
Mrs McKellar
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90%
customer-rating
80% comfort
80% cleanliness
100% food/drinks
80% facilities
100% service
100% value
As this was the first time we had used the lounge we didn't know what to expect.On arrival at Gatwick we found the lounge with ease,recieved a friendly greeting at the desk.There was a nice variety of food and a good selection of drinks.We were a party of four and would most definatley use this service again.
Mrs Churchward
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65%
customer-rating
60% comfort
60% cleanliness
60% food/drinks
80% facilities
60% service
80% value
Would have been improved by 1 or 2 hot food items. Not soup. Afternoon visit.
Mrs Carter-Morley
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
We arrived late so did gain the full experience but I will definitely be booking this every time I travel. No queues, comfy seats in a pleasant atmosphere. I dont wont to say to much as I dont want it to be full next time I go. So horrible stay away.
Mr Davison
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
We liked the lounge food and drink were adequate free wi fi handy toilets very clean shame there was a fire alarm so we had to leave abruptly. Suggestion hot food would be nice and view of runway would have made it better.
Mr Meadows
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86%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
100% service
100% value
Snack food was good also very comfortable seating well worth the money
Mr Berry
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76%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
60% facilities
80% service
80% value
one thing that was missing that you get in other lounges was savoury nibbles (crisps, nuts etc)
Mr Smillie
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65%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
60% facilities
60% service
60% value
Problem with Toilets on 13th March , should have arranged with one of the other lounges to use their facilities rather than have to go to 3rd floor to use public toilets.
Mr Doyle
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
The Aspire Lounge is such a good facility. We had over six hours to spend between our flights, so we booked our time in the lounge so that we were able to get the hot breakfast (excellent bacon rolls) AND the lunch (minestrone soup, and ham salad, with lots of extras. There was more than enough to eat, drink and read. There is a 'quiet area' which we didn't see until we were on our way out of the lounge, but we didn't need it as there were very few people using the facilities that day. We actually were able to doze for a while on the very comfortable large seats. The staff were helpful and pleasant. Well worth the money!
Mrs Burke
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
The lounge was very quite when we visited which made the experience very pleasurable, I found the quite corner a good idea which meant there ws a place to work had the lounge been busy.
Mr Smalley
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Would recommend this lounge as this was, by far the best one that we have visited. Very chilled out, relaxed atmosphere & great value for money
Mrs O'Donovan
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Comfortable seating.Good choice of snacks (bacon rolls recommended) Help yourself to coffee, tea and even alcohol. Excellent value.
Mr King
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86%
customer-rating
80% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
80% value
I'd do this again. Very relaxed. Decent cold breakfast. Sugest something better than Knorrs soup as a lunchtime filler.... J
Mr Brady
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Enjoy the start or end of your holiday in a relaxed friendly and clean environment away from the hustle and bustle of the shops. There was a wide range of drinks and snacks to suit all palates and it was well presented. The staff was friendly and very helpfull.
Mrs McIver
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
Customer service first class, very well looked after. Highly recommended
Mrs Forbes
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
I found it s calm relaxing place. The light snack were helpful.we were i through lounge at 5.am. A good choice of papers to read as well.
Mrs Glenis Smith
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96%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
100% value
The experience of the Aspire lounge was the best way to start our holiday. Arrive early book into the lounge, then come and go as you please enjoying the hospitality provided. A far better experience than we encountered on the Spanish return leg!
Mr Morrison
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
An oasis of tranquility amidst the bedlam that is departures at Gatwick. The perfect start to a holiday and one which I would happily recommend to everyone travelling through The North Terminal. Thank You Servisair.
Mr Cartwright
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overall rating

85%
customer-rating
85% comfort
89% cleanliness
82% food/drinks
84% facilities
87% service
87% value
Aspire Lounge is 1 of 6 Gatwick Airport Lounges and has been rated 85% by 100 previous customers.

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