No.1 Gatwick Lounge reviews

very pleased with the lounge good service very friendly and clean would use them again next time we go away.

Good value for money, but I would like to see a cheaper/good value and more readily available loyalty card. Perhaps one for the infrequent traveller.

We really enjoyed our time in No1 Gatwick Lounge and we will be back again. Good value and polite staff.Well done

We have used the lounge before and had no problems but on this occasion food was constantly running out, coffee had run out and took ages to arrive. In addition cutlery, plates and other items kept running out and took an age to replace. The staff tried their hardest but there didn't seem to be enough for the quantity of customers. Finally the gents toilet could have been tidier.

Excellent time in the lounge plenty of food and drink available, plenty of comfortable seating and space make boring uncomfortable time spent in airports a thing of the past for me I would highly recomend the whole experience.

Worth the money but the 'meal' should really be stated as a snack rather than a bistro meal as it really wasn't. Good service for drinks and the buffet was well stocked.

very comfortable lounge the staff were very helpfull and nothing wad too much trouble for them. Very relaximg way to start a long day traveling

what great value for money, lovely surroundings, good food, wide variety of drink and excellent service, would definitely recommend and use again

Surroundings are excellent.Comfortable and relaxing.Staff are also very attentive.Super view over the runways watching the planes take off. The ladies toilet was out of order and as it was the only one it meant using the disabled toilet.Drinks,cereals,fruit etc were upto the usual good standard.Both of us made the same comment when we tried eating our bacon bap/egg benedict.The bread bap was inedible.As we had an early booking,no alternative was available. The number one lounge is the top of the price range at Gatwick and consequently the food should match.

No meusli. Corn flakes and rice crisps only. No fresh fruit apart from lemons and limes. Water difficult to obtain. Disappointing after a good start by Lounge No. 1.

Not the easiest of places to find, signs and directions prety poor! However although more expensive than other lounges, I did enjoy the facilities but the Vroom operated by Virgin atlantic is equally as good and the food much better!

No seating. Short staffed. Upstairs was closed. We were in a party of 10 and booked in June 10. Very disappointing.

The lounge is in a super position and its easy to go shopping from there. Good views over the runway and not a windowless box as some are. Good was really nice - nothing over special but just what was needed whilst waiting for the flight.Will most certainly use it again if flying from Gatwick

Staff very friendly. Continental breakfast super, also bacon roll cooked freshly. Lounge very clean and comfortable - a good start for any journey. Tables kept clean.

Faciilities excellent One of the best world wide lounges we have availed of would thoroughly recommend anyone to choose this lounge in Gatwick South Terminal

Signage to the lounge was poor. On entry we were told to take a seat and our order would be taken. We waited, and then waited some more. In the end I had to return to the counter to see if I could place my order. There was no apology. On the main table there was not granulated sugar, I asked if we could have some and the waitress said she would get some. I didn't see her again. The lounge was not particularly busy yet the service was poor. The selection of food and drink lacked variety. And the orange juice was tepid rather than chilled. We felt we would have been better served by using one of the airports main commercial outlets. This in no way enhanced our travel experience, in fact it made me quite angry. I would never use this facility again.

No.1 lounge was a wonderful experience, a secret hideaway from the bright lights & bad seating of Gatwick airport. No.1 gave us comfortable seating, great food & drink and wonderful service, we loved it! a boutique hotel type escape and well worth the money.

the service is second to nun. the food is very good and the champaine well lets just say it did not run out. one in the cap for virgin. very well done.

Enjoyed the experience. Were not offered any food from the waiter service and had to ask if we could have some toast. At one point went to get 2 coffees and there were no saucers but generally a favourable impression and would consider using again

Flew with Virgin but was told V Room equivalent was full albeit it turned out when we arrived at the Airport it wasn't. However when we peeped in on the V Room we are glad we ended up in No 1 as V Room was a lot more noisy.