Purple Parking Long Stay reviews page 51

Service was excellent, easly found the place, 10 minutes we were on the bus going to the terminal, came back called them they said they will take 20 mints to arrive as it was the morning rush hour, less than 10 minutes arrived!!, went back to the car park, my car was parked at the front ready from me to drive! WAWO IMPRESSED

A slightly bizarre experience this; when you get there, you park your car in a set area with other people who are arriving, leave your keys in the car and get in the minibus to the airport, their staff then park your car and keep the keys. On return, the minibus just stops in the middle of the car park and you get your keys back with the row number of where you car has been parked and you have to find it yourself! I'm not sure if this is advatageous for either them or us as it involves extra work for them in parking the cars and sorting the keys, then extra time for us to find the car; as opposed to other long stays where I have just parked myself and waited to be picked up! They have a lot of minibuses going back and forth almost constantly but its about 15 minutes drive to the terminals (when the roads are quiet) so allow extra time if you are going to be arriving in rush hour. On return, we called as soon as we got off the plane and by the time we got outside, we had to wait about 10 minutes to be picked up - they use 15 seater minibuses which fill up fast. Some people said they had been waiting 20 minutes - even though they called on arrival - and there is no cover at the bus stop. All in all, if I was arriving in the middle of the night, I would probably use them again but if I needed to travel at peak times, I might pay more for something closer to the terminals.

Everyone very polite + helpful. I thought security was v. good. It was competitively priced but we would always like these things to be cheaper! Bit of a delay in getting a minibus back from the airport and not enough spaces for everyone waiting but the driver caller for more transport; it must be hard to judge these things exactly. I would use Purple Parking again + recommend them to others.

The whole process ran smoothly. Staff had access to our details so there was no delay in being booked in, or in being transported to the airport. We arrived back at Heathrow at 0600 hrs and we expected a skeleton staff, but again there was no delay and our keys were waiting to be collected when we reached the car park.

Efficient procedures both checking in and on return - called from terminal and car keys handed to courtesy bus driver at compound gate. Car was ready at location shown with exit token so was away in minutes. Only comment would be to allow plenty of time on arrival - we had to wait for the next round of buses and this was at six in the morning so other times may be worse. We only had to wait fifteen minutes or so and had time to spare but don't cut it fine.

Very impressed by the general organisation of Purple Parking. Everything went like clockwork although the wait for pick up on our return was longer than we would have liked. The site is not difficult to find as long as you follow the map and just keep going!!!

many drivers/buses available for transfers. fast collection on arrival to UK. Good organistion, and procedure in and out of carpark. However, not so good on location. Brent Road is very long/narrow, negotiating parked cars and artics, back onto the Hayes Road during rush hour not good (1/2 hr queue).

Arrival at the car park was smooth and within minutes we were transfered straight to the airport. However the return journey was poor and we waited over an hour for the bus to pick us up and when it got their the staff were not courteous. However the car seemed to be secure and safe in the car park!

Very efficient system. Very impressedStaff were very courteous. We only waited 5 mins for all passengers to fill the bus on the way out and only waited approx 10 mins on the way back. Other people were still in the bus queue waiting for their buses to pick them up. Again an impressive system when we picked the car up. Could not fault service

Best car park I've used - polite staff - no messing around with paperwork when you arrive - dropped back straight to my car on return journey. Excellent service. Great security features so no worries about car's safety whilst on holiday. V good value for money. Highly recommended.

This was the first experience of Purple Parking and following directions was worried about where we were leaving our car. However we need not have worried, this was an excellent value for money experience, fast efficient and reliable, we will certainly use Purple Parking on our next journey.

Directiosn given were excellent. Speed of turnaround on arrival was fast and efficient. On return from holiday waiting time at airport was less than 10mins. Couldn't fault complete service at all. Will certainly use again and recommend to friends and family

This is the first time I have used 'Purple Parking' and to be honest it will not be the last. I looked at numerous other car parks before I made my decision, but it finally boiled down too a car park that was secure. The whole experience from dropping off my car, transfers to and from Terminal One was just so easy. Everyone was helpful and totally professional and I was not worried about my car once while out of the country. So all I can give is 5 stars and totally recommended 'Purple Parking' to anyone else who wants peace of mind while away. Many thanks....

From the commencement of booking and final return to our car after a 6 week trip, the service was excellent. The price we paid for the lengthy stay was very resonable and by far the best quote compared with other car parks.

It was great - we arrived at the car park, transferred our baggage (with help form the staff) boarded the mini-bus and was at the terminal all within 30 minutes. On our return, one quick phone call and a mini-bus was waiting to take us directly to our car on the car park

Depositing the car was excellent - well sign posted and quick check in. Transfer to airport at 0715 was reasonably quick - the advertised 15 minutes. Pick up was diabolical. The bus drove off just as I walked up to Stand 7 at T1. 'Another will be there shortly' a member of staff promised. It did, but only after 25 minutes. We then proceeded to T3 and then up the M4,the A312 and then to the depot. Having landed at 1640, I did not get in my car until 1820 and then queued with all the traffic now trying to get onto the A312 and M4. It was almost 1900 before I was safely underway on the M4 westbound. Not recommended for peak traffic times.

Both outward and on return, it took 60 mins from arrival at the car-park to arrival at the terminal (and vice versa) which I believe is too long. On the way out (at 0400hrs), the minibus driver loaded us on board then went off to talk to his mate leaving us in the minibus for 15 mins, with the annoying indicator alarm beeping. In the end I had to get out, and search for the driver, who was relaxing in the waiting room. We eventually departed at 0425hrs, and this was the first bus of the day. I had arrived at 0345. On my return I missed the courtasy bus at Terminal 2 by seconds - I could see it depart. The next bus took 30 mins to arrive (at 1830 hrs). I felt this time could have been shorter. I had phoned as directed as I waited for my luggage.

Probably the most efficient cheap off airport parking company I have ever used , with very friendly almost personal staff treated me like an old friend , and as it was the first time I had ever used you ,I liked that . Will use again, and have already told others.

The online booking service was simplicity itself. Arriving and booking in were equally simple. The gentleman on the arrival gate was very courteous and polite. Transfer to Terminal 1 was speedy and efficient. On our return, a quick call to the Purple Parking office, and within 10 minutes of leaving from the terminal, the transfer vehicle had picked us up. The drivers on both trips were polite, courteous and very helpful. The car was waiting in a designated area and a few minutes later were on our way. If only other operators were as efficient as Purple Parking. We will certainly use them again and recommend them unreservedly.

I was worried initially when asked to hand over my keys however I saw there were many expensive cars in the car park. There was a bus waiting to take me to the terminal as soon as I got there. On returning to the carpark from the terminal however I had to wait nearly 40 minutes despite having called as soon as I disembarked the aircraft.