Purple Parking Long Stay reviews page 55

It was very hassle free experience. As the car park we chose was about 15mins away from heathrow terminal 2,one should keep ample of time for transfers in case of any delays on roads due to traffic and road works, we kept atleast an hour.We were away for five weeks and we had best price, definately will use again.

Took an hour from arriving at Purple parking to arriving at the airport terminal. Unacceptable.Better on return but then you are dumped centrally and left to hike around the car park in the rain dragging cases trying to find your car. Will not be using Purple again.

Generally what you would expect for price. Transfer was quick although buses are small and ride was bumpy. Keys were not ready on return - we were last on and driver forgot to phone through ticket number. But problem was sorted quickly and we were dropped right back to our car.

Arrival was simple and quick to board a coach for the terminal. On return to the parking, it was a fast transfer and our car was ready for us to leave. Probably the easiest and quickest parking we have used in 8 years long haul flights. Will definitely use again.

Superb service - the car was safe, the drop of & pick up bus service was punctual-we didn't have any hanging around which was a blessing after a long haul flight. There wasn't any fuss that we had over-run by a day due to delays - we just paid an extra day on departure.

Well the actual car park was really too far from the airport and the website stated a 15 minute transfer time but actually you would need to allow at least an hour since they have to use the M4 to get to the terminals at heathrow. The driver who picked us up from the terminal on the return journey was extremely rude and despite me offering to help him with my luggage since I knew it was heavy, he complained to me that he did not see any reason why he should be lifting heavy hags!!! I am obviously not privy to his job description but after an 11hr flight the last thing I needed was some bloke in a bad mood giving me grief about my luggage, especially when I was offering to help. He even had the nerve to tell me that "there is such a thing as health and safety". Whilst I appreciate that, I really felt that he could have been polite about it. To be honest I am not likely to use them again so I really felt it was not worth the effort of even complaining direct to the company........just goes to show, you get what you pay for!!!!

Always been Sceptical about using this sort of facility, as you hear so many bad reports, but to anyone who reads this, fear not, this was one of the best travel experiences I have had. From the moment I arrived at purple Parking to being collected from the airport, everything went like clockwork. Staff were very professional and curtious, and I would recomended Purple Parking to anyone, and will use them again.

It would appear that for Heathrow Terminal 1-3 that this is a great service. However for Terminal 4 I waited 45mins for a bus there and another 45 mins to be collected. The drivers there and back were so rude, uninformative, slow and inconsiderate it was clear that customer service wasn't part of their job description.

P.P. is at the end of a road which can have considerable traffic, including HGVs, all trying to exit onto one small roundabout. At certain times (not always the obvious e.g. Sunday afternoon and Tuesday 2.00p.m.)The delays for pick up and getting out of P.P.can be 45 minutes each. I live 90 miles away and would have been home in a taxi long before I got onto the M4 from P.P. but it would have cost me nearly twice as much.

On arrival staff ignored customers leaving them unsure if they were being served or not. No explaination about which bus to take to the airport, then when guests were on the wrong bus for the terminal the driver was very rude and off. Location was ok but took longer than advertised to get to the airport.

This is 30 minutes away from Terminal 4, and really difficult to find. When I arrived the barriers were opened, and I went through. I presented my keys to the operator and was asked for my documentation - I had not been gven any. I then had to find my way back out (difficult), explain how I had got in (I drove up to this barrier which you opened without question) get the documents and then drive back in, by which time I missed my plane. pay more for a more professional car parking operation.

I dont think I realised that the car parking was not in the long stay section of Heathrow - but I just did not read the instructions properly! Would definitely use your service again, as it was very conveniently situated for the journey home, and getting to M3 was a piece of cake.

made the booking the night before traveling but didn't have a problem, used Purple Parking before but simply parking even saved me money on their listed prices, so spot on 100% easy to use web site, value for money, Purple Parking is a joy to use so i'm over the moon Many Thanks

Purple Parking offers a very efficient car parking service. A particular point on this trip was the driver of the van on our return, who at the point of driving off with other customers, saw us ariving late and actually stopped to pick us up. Well done Purple Parking and that member of their staff in particular.

Efficient service that took the sting out of airport travel - farr easier than taking public transport, timely transit to the airport, and was an even quicker pick-up on my return. I was concerned that after 18 hours of travelling I would be made to wait, however I waited for less than 10mins to be collected & was back in my car in about 25mins - very good service.

Although the carpark is a bit far from the airport and there is usually a lot of traffic in the route connecting it with LHR, the shuttle busses are quite frequent, staff quite good and the service overall very fast. Finally, it was at a really good price. Maybe not the ideal choice if you're in a big hurry.

Bus service was very efficient, bus was there immediatley on arriving back, and easy to use car park! Only problem was it being very dark in the carpark when I picked up my car! I would use this parking again, as i felt safe as a single lady using the parking!

Everything about Purple Parking at Heathrow was good with the exception of it's poor access / signage from M4 although I do realise nothing can be done about this as property in the area is at a premium. I feel sorry for the residents who live along the access road who have to put up with increased traffic 24/7.

I was a bit concerned about what service might be provided because of the very reasonable cost. However, from the time we arrived & were greeted by name until 7 weeks later when I collected my car the whole package was superb. I will certainly use the service & would recommend it to anyone.

Just follow the arrows in the park you will be shown where to leave your car. Transers to and from Heathrow are frequent. Telephone on return and your car will be waiting for you. The staff are professional and know how to handle hundreds of cars. Park with confidence.